Key Account Executive - Ecommerce

Title: Key Account Executive – Ecommerce

Locations: Istanbul, Turkey

Reports to:  Regional Sales Manager

Employment: Permanent

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better,r For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

This role will support the Ecommerce Sales Manager in an execution-focused position that is more hands-on and analytical than purely sales-driven. The role is designed for someone who can contribute as an individual performer, support ecommerce growth plans, and help execute initiatives across key online accounts and distributors. Excellent execution is the priority, along with the ability to interpret data, support business growth, and contribute to a collaborative, high-performance culture.

The position is centered on driving sales growth and market share within the ecommerce channel by helping develop and execute strategies that expand customer reach, improve retention, and strengthen brand presence. It also includes tracking performance, supporting campaign planning and execution, improving operational efficiency, ensuring on-time delivery of initiatives, and maintaining clear communication with both internal teams and external partners.

You’ll get to support:

- Sales Growth: Develop and execute strategies to drive a significant increase in sales revenue and market share within the eCommerce channel. Regularly measure and report on progress towards achieving the 100% growth target over three years.
- Market Penetration: Evaluate and refine strategies aimed at increasing market share and expanding the customer base. Implement initiatives that effectively penetrate new markets and enhance brand presence.
- Customer Acquisition: Lead efforts to track and increase the number of new customers acquired through innovative sales initiatives. Develop targeted campaigns and partnerships to attract new customer segments.
- Customer Retention: Implement strategies to measure and sustain the retention of existing customers, reducing churn through personalized engagement and loyalty programs.
- Customer Satisfaction: Regularly assess customer satisfaction levels to ensure high-quality service and support. Use feedback to drive continuous improvement in customer experience.

- Operational Efficiency: Identify and implement improvements in the sales process to enhance speed and effectiveness. Streamline operations to maximize productivity and resource utilization.
- On-time Delivery: Ensure the timely execution of sales projects and initiatives. Track and report on the ability to meet deadlines, adjusting strategies as needed to maintain project timelines.
- Collaboration Effectiveness: Foster a collaborative environment by working effectively with cross-functional teams to achieve sales goals. Evaluate the success of these collaborations and make adjustments to improve outcomes.
- Communication: Maintain clarity and effectiveness in communication with internal teams and external partners. Ensure that all stakeholders are informed and aligned with the eCommerce strategy and objectives.
- Assist the Ecommerce Sales Manager in executing ecommerce sales initiatives and growth plans.
- Support strategies to drive sales revenue growth and increase market share within the ecommerce channel.
- Measure and report progress toward growth targets over time.
- Evaluate and refine strategies aimed at increasing market penetration and expanding the customer base.
- Support initiatives that help penetrate new markets and strengthen brand presence.
- Support campaign planning and execution across ecommerce platforms such as Amazon, Trendyol, and Hepsiburada.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. Wouldn’t it be great if you could do your job and do a world of good?

You also have:

- Bachelor’s degree in Business or Economics or Statistics, or any other data-related analytical majors is preferred
- Experience in FMCG companies, especially in power tools or small home appliances, or within ecommerce platforms such as Trendyol, Hepsiburada, or Amazon, is highly valued.
- Strong skills in MS Office Suite, reporting, analytical thinking, and campaign execution.
- Familiarity with ecommerce concepts such as campaign planning, campaign execution, Amazon, buy-box, and sell-out.
- Strong English communication skills, both written and spoken, are non-negotiable.
- Strong analytical thinking skills and the ability to interpret data to support business growth plans.
- Good communication and interpersonal skills.
- The ability to adapt, collaborate effectively, and contribute to a high-performance culture.
- Experience supporting major accounts like Amazon and working with online channels would be a strong advantage.

The Details: You’ll receive a competitive salary and a great benefits plan, Discounts on Stanley Black & Decker tools, and other partner programs.

And More:

We want our company to be a place you’ll want to be and stay. Being part of our team means you’ll get to:

- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
- Learn: Have access to a wealth of learning resources, including our digital learning portal. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

#LI-AT1 #LI-Onsite #LI-Hybrid

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.