About this role
An established leader in emergency and standby power generation services is hiring experienced Service Technicians .
Reporting to the Service Manager, you will perform and support service operations for commercial and industrial customers — preventive maintenance, emergency maintenance, startups, troubleshooting, and repairs on industrial generators and related equipment, including Bypass Isolation ATS and associated machinery.
What You'll Do
- Perform preventive maintenance, emergency maintenance, startup, troubleshooting, and repair of generators and related equipment
- Serve as first point of contact for phone and field support — troubleshooting, emergency repair assistance, and parts delivery
- Make pre-startup site visits to advise and assist installing contractors
- Provide customer-focused support to enhance relationships and resolve concerns
- Lead and support safety initiatives, ensuring compliance with safety protocols
- Support quality control programs and proper documentation of service work
- Advise on time and materials needed for various service levels
- Provide after-hours emergency response support as needed (occasional overnight travel required)
Requirements
- High school diploma or GED preferred
- Generator service experience — commercial/industrial standby power preferred
- Certification/training in power generation (e.g., Generac Master Technician or equivalent) is a strong plus
- Solid knowledge of switchgear
- Positive attitude and strong customer service skills
- Ability to read and interpret safety rules, procedure manuals, and technical documentation; write routine reports
- Intermediate Microsoft Office skills; strong organizational and communication abilities
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Company Truck
- Uniforms