Network Occupancy Co-ordinator

About the job.

At National Highways we’re looking for a Network Occupancy Co-ordinator to join our team based in the North West region.

Within the role, you will be supporting the decision making and co-ordination of activities on the regional network as well as optimising the overall network availability and ensuring minimal disruption to customers. You will also be ensuring network occupancy is compliant with all National Highways governance & be aware of future activity demands requiring occupation of the network.

This role can be based from our Warrington Office.

- Manage, analyse and coordinate requests, notices and permits for network occupancy, including internal and third party works on the network as the Network Occupancy Controller.

- Provide feedback and guidance on requests, notices and permits for network occupancy.

- Maintain and oversee the management of information in the National Highways Network Occupancy Management System and other associated systems in an accurate and timely manner.

- Manage Abnormal Load notifications and ensure that relevant policies and procedures are followed.

- Manage communications regarding booking confirmation, rejections or variations.

About you.

- Knowledge of the Traffic Management Act and New Road & Street Works Act (Desirable )

- Good planning and organisational ability.

- Good decision-making skills

- Good communication and customer service skills.

- Proficient in MS Office application

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads.

We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.