About this role
What You'll Do
Claims Associate Training & Development
During the first two weeks of the internship, you will participate in training alongside our Claims Associate cohort, providing exposure to:
- Auto insurance policies and coverages
- Claims processes and workflows
- Industry terminology
- Claims systems and technology
- Overall claims operations
Auto Total Loss Support
Following training, interns will primarily support our Auto Total Loss team by:
- Reviewing vehicle photographs and available information to evaluate vehicle damage
- Assisting with Total Loss Valuations
- Supporting administrative and operational tasks that contribute to the team's day-to-day efficiency
- Assisting with projects that help improve workflow and customer service
Cross-Department Claims Exposure
Depending on business needs, interns may also have opportunities to support projects and initiatives across other areas of the Claims Department, gaining broader exposure to multiple lines of business.
Preferred Majors
- Insurance/Risk Management, Business, Agriculture, or another related field of study.
Preferred Skills
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to organize information and manage multiple priorities
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
- Ability to review and interpret detailed information with accuracy
- Strong attention to detail and commitment to quality work
Desired Characteristics
Successful candidates will demonstrate:
- Curiosity and a desire to learn
- Dependability and accountability
- A detail-oriented and thorough approach to work
- Comfort in asking questions and seeking clarification
- Sound judgment and strong critical thinking skills
- Adaptability and a willingness to take on new responsibilities
- Professionalism and the ability to interact effectively with a variety of individuals
- Receptiveness to feedback and a commitment to continuous improvement
Join our Claims team and gain hands-on experience evaluating vehicle losses, supporting real claims operations, and developing the analytical and professional skills needed to launch your career.
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