Phlebotomy Apprentice

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Summary

The Phlebotomy Apprentice is an entry-level, work-and-learn role combining didactic instruction with supervised clinical training, with a primary focus on phlebotomy and specimen collection. This is a learning role first. The Phlebotomy Apprentice performs all clinical functions under the guidance of experienced educators and department leaders, using each supervised patient encounter as an opportunity to build confidence, refine technique, and develop the professional skills required for independent phlebotomy practice.

The rate of pay for the apprenticeship will be $20.00/hour.

Competency is assessed formally and incrementally throughout the program, with the goal of preparing the Apprentice to sit for a nationally recognized phlebotomy board examination upon program completion. The Apprentice may not perform any clinical function independently until competency has been formally evaluated and documented by program leadership.

Does this position require Patient Care? Yes

Essential Functions
-Successfully completes all required training phase components, including didactic instruction, hands-on skills labs, supervised clinical hours, performance assessments, competency checkpoints, and the required number of independent venipunctures and capillary sticks as defined by the apprenticeship program.
-Performs venipuncture and capillary blood collection under the direct supervision of a qualified educator or department leader, progressively expanding technique and patient population as competency is formally assessed and documented.
-Apply patient identification and specimen labeling procedures under educator oversight, with all steps verified prior to specimen transport during the active training period.
-Learns to recognize adverse patient reactions (e.g., syncope, hematoma, anxiety) and responds according to program protocol under the guidance of supervising clinical or laboratory staff.
-Develops patient communication skills, including procedure explanation and anxiety management, through supervised patient encounters and ongoing educator feedback.
-Handles sharp and biohazardous materials in accordance with regulatory and institutional safety requirements, completing all mandated safety training modules as part of the apprenticeship curriculum.
-Builds working proficiency in laboratory information systems and electronic requisitioning under educator guidance and completes required HIPAA training with application under supervision.
-Performs additional specimen collection procedures (e.g., urine, swabs, EKGs) only upon completion of relevant training modules and formal competency sign-off by a department leader.
-Completes all program requirements in preparation for eligibility to sit for a nationally recognized phlebotomy board examination upon program completion.

Qualifications
Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
Experience in Healthcare 0-1 year preferred

Knowledge, Skills and Abilities
- Strong attention to detail, especially in specimen collection, labeling, and documentation.
- Ability to learn and perform phlebotomy procedures with accuracy and confidence.
- Effective communication skills with a strong customer service/patient-first approach.
- Ability to assess and respond to patient needs, including those who may be anxious or at risk for adverse reactions.
- Ability to follow standardized protocols, safety procedures, and compliance requirements.
- Strong teamwork and collaboration skills across clinical and laboratory settings.
- Basic understanding of patient privacy, confidentiality, and infection control.

Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently

- Walking Frequently

- Sitting Occasionally

- Lifting Frequently

- Carrying Frequently

- Pushing Occasionally

- Pulling Occasionally

- Climbing Rarely

- Balancing Frequently

- Stooping Occasionally

- Kneeling Occasionally

- Crouching Occasionally

- Crawling Rarely

- Reaching Frequently

- Gross Manipulation (Handling) Frequently

- Fine Manipulation (Fingering) Frequently

- Feeling Constantly

- Foot Use Rarely

- Vision - Far Constantly

- Vision - Near Constantly

- Talking Constantly

- Hearing Constantly

Remote Type
Onsite

Work Location
75 Francis Street

Scheduled Weekly Hours
40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$ - $26.58/Hourly

Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.