About this role
As the Cage Player Services Supervisor, you will lead a team to deliver a superior guest experience while maintaining the integrity and security of all financial transactions. You will be responsible for supervising staff, resolving guest and employee issues, and implementing operational efficiencies. This role requires a strong understanding of cash handling procedures, excellent leadership skills, and a commitment to upholding regulatory compliance.
- High School Diploma or General Education Degree (GED) and 1-3 years of cash handling and/or customer service experience.
- Supervisory experience is preferred.
- Advanced knowledge of accounting, gaming, and regulatory requirements, including Title 31.
- Ability to lead, mentor, and advise a team effectively.
- Strong written and verbal communication, presentation, and computer skills, including proficiency in Microsoft Office products.
- Well-developed money handling skills with a proven ability to maintain accuracy.
- Advanced analytical and organizational skills.
- Must have and maintain a valid driver’s license.
- Ability to obtain and maintain licensing by the appropriate gaming authority.
- Ability to stand, sit, or walk for prolonged periods and lift objects up to 50 lbs.
- Availability to work varied shifts, including weekends and holidays.