About this role
Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico.
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Central Transport LLC, a leader in LTL (less-than-truckload) transportation for more than 80 years,
is currently seeking a Revenue Relations Coordinator for our corporate office in Warren, MI. We are
in search of an assertive, highly organized individual who is looking to begin a career or is looking to take the next step. This customer facing role is a critical position to maintaining customer
perception of our organization as well as to ensure timely payment for services rendered.
This is a tremendous opportunity for those seeking full-time employment with a fiscally
responsible, technologically superior, international transportation and logistics provider who
continues to grow. If you enjoy an energetic, team-oriented environment and would like the
chance to be a part of a fast- paced, top-performing transportation company, we want to hear
from you.
Job Responsibilities:
· Locate and notify customers with delinquent accounts via phone/email/mail
· Documenting efforts and contact to help determine appropriate next steps
· Maintaining and notating all necessary information regarding customer and account status
· Addressing billing inquiries
· Building and maintaining a positive relationship with customers
· Working effectively with other team members
· Communicating with sales team members as needed regarding account status
· Providing overall collections support as necessary
The ideal candidate will possess the following:
· Superior communication skills including listening, speaking, reading and writing
· Strong attention to detail and sense of urgency
· Ability to always maintain professional demeanor
· Experience with Microsoft Office; MS Word, MS Excel, MS Outlook
· Strong attention to detail and ability to follow up consistently
· Affinity for detailed note taking and investigation/research
· Positive outlook/team player
· Call center/customer service/collections experience is preferred, but not required
· Associate’s degree in a Business or Accounting related field is preferred but not required
Schedule:
Mon-Fri 7:00am-5:00pm (Willing to work with hours for example: 6:00am-4:00pm or 8:00am-6:00pm)
Salary Range:
$50,000 - $60,000 + monthly bonus opportunities