Mainframe WAS MQ Systems Administrator

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Mainframe WAS MQ Systems Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

Key Responsibilities :

- Install, configure, upgrade, and maintain IBM WebSphere Application Server (WAS) for z/OS and IBM MQ environments across development, test, and production systems.
- Administer MQ Queue Managers, Queue Sharing Groups (QSG), Sysplex environments, and Coupling Facility structures to ensure high availability and performance.
- Perform advanced troubleshooting of WAS and MQ issues, including JVM crashes, thread dumps, application failures, queue management, and performance bottlenecks.
- Monitor, tune, and optimize middleware infrastructure using tools such as OMEGAMON, RMF, MQ Explorer, Dynatrace, SYSVIEW, and BMC MainView.
- Design and implement MQ clustering, workload balancing, disaster recovery, backup, recovery, and business continuity solutions.
- Develop and maintain automation scripts using wsadmin (Jython), REXX, and shell scripting to improve operational efficiency and deployment processes.
- Implement and maintain security controls including SSL/TLS, JAAS, SAF integration, RACF policies, and MQ security best practices.
- Participate in 24x7 on-call support, major incident management, root cause analysis, documentation, and mentoring of junior administrators while driving continuous service improvements.

At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you.

Your Future at Kyndryl

Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

- 6 to 10 years of experience in IBM WebSphere Application Server for z/OS (WASz) administration and IBM MQ support.
- Strong experience in installation, configuration, maintenance, and troubleshooting of IBM MQ environments.
- Hands-on expertise with Queue Sharing Groups (QSG) and Coupling Facility technologies.
- Experience with MQ Explorer, Tivoli Monitoring, OMEGAMON, SYSVIEW, BMC MainView, MQATTACH, and ICC.
- Strong understanding of MQ clustering, distributed integration, and workload balancing concepts.
- Knowledge of workload management (WLM), high availability, disaster recovery, and business continuity practices.
- Experience in system backup, recovery, performance analysis, and root-cause troubleshooting.
- Strong understanding of z/OS operating environments and middleware architecture.
- Excellent analytical, problem-solving, and communication skills.

Preferred Technical and Professional Experience

- IBM Certified System Administrator – WebSphere Application Server for z/OS certification.
- Experience supporting large-scale enterprise IBM Z environments with mission-critical workloads.
- Experience with middleware upgrades, migrations, and modernization initiatives.
- Exposure to CICS, Db2, IMS, and other IBM Z middleware technologies.
- Experience working in global delivery and 24x7 support environments.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.