IT Quality Control Analyst

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here.

Job Description

Primary Function of Position
Senior IT Quality Control (QC) Analyst will be Responsible for ensuring SOX compliance across IT applications by reviewing change controls, validating testing evidence, supporting ITGC and application control testing, coordinating audit activities, maintaining compliance documentation, and ensuring all system changes adhere to established SDLC, Change Management, and internal control requirements to safeguard financial reporting integrity. It is a high-visibility role: your review directly protects the systems behind products that improve patient outcomes worldwide.

Essential Job Duties

- Review change requests for completeness, risk assessment, and testing evidence and approvals.
- Ensure compliance with internal policies, SDLC processes, and SOX regulatory requirements
- Partner with Business Analysts, Developers, Quality Assurance Analysts, Release Managers, Security teams, and Process Owners.
- Support training and awareness initiatives related to SOX controls and quality processes.
- Escalate compliance risks and unresolved control issues to management.
- Recommend corrective and preventive actions to strengthen SOX control effectiveness.
- Validate adherence to Change Management procedures for Normal, Emergency, and Pre-Approved changes.
- Ensure required approvals are obtained before deployment.
- Support the execution and monitoring of SOX IT General Controls (ITGCs) and application controls.
- Coordinate with auditors (e.g., Internal Audit, PwC) during control testing and evidence requests.
- Prepare and provide audit evidence, including test results, approvals, change records, and control documentation.
- Participate in audit walkthroughs and explain testing methodologies and control processes.
- Track audit observations and corrective action plans through closure.

Qualifications

Required Skills and Experience

- Knowledge of SOX ITGCs, IT Application Controls (ITACs), and SDLC processes.
- Experience with SAP, Oracle, Salesforce, ServiceNow, Jira, Azure DevOps, or similar enterprise systems.
- Strong understanding of Change Management, Release Management, and Testing methodologies.
- Experience supporting external audits and compliance assessments.
- Familiarity with risk management, defect management, and control testing.
- Strong analytical, documentation, and communication skills.
- Knowledge of SDLC SOX compliance and requirements
- Excellent documentation, communication, and stakeholder management skills.
- Strong analytical and problem-solving mindset.
- Ability to work independently and lead testing efforts end-to-end.
- Excellent collaboration skills across business, IT, and external partners.
- Proactive, detail-oriented, and quality-focused approach.

Required Education and Training

- Bachelor’s degree in engineering, Information Systems, Business, or a related field

Working Conditions

- None

Preferred Skills and Experience

- Knowledge of GxP validated process
- SAP/Any ERP/ Packaged Applications (SFDC) application knowledge
- Experience of a minimum of 8 years in relevant area

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.