Sr Engr Cslt-Ntwk Operations

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

As a Senior Engineer, you will be responsible for implementation, maintenance and ongoing support for Verizon’s Network. You will act as a technical liaison to the Engineering, Planning and vendor organizations to ensure supportability and reliability of our services.  You will develop resolutions to complex problems that require the frequent use of creativity. You will also be a Subject Matter Expert for the Network with responsibility to provide escalations and technical support as needed.

- Providing expert judgment and subject matter expert-level analysis for the design, development, and implementation of new products and services.
- Conducting advanced research to provide root cause analysis and make recommendations to prevent future occurrences.
- Assuming a team lead role for the workgroup, sharing knowledge, and mentoring those with less experience.
- Creating, maintaining, and contributing to departmental technical documentation.
- Collaborating cross-functionally with other departments throughout the company to analyze issues impacting service and recommend, develop, and implement process improvements.
- Finishing projects independently and meeting tight timelines with minimal supervision.

What we’re looking for...

You’ll need to have:

- Bachelor's degree or four or more years of work experience.
- Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

Even better if you have:

- Experience in the wireless or telecommunications industry.
- Independent decision-making skills and the ability to clearly and concisely present technical information to non-technical audiences.
- Experience troubleshooting end to end network connectivity issues.
- Ability to lead technical discussions with a group of individuals in the industry with varying technical positions.
- Advanced technological certifications are a plus.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

## Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

## Scheduled Weekly Hours
40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.