Velocity - Real Estate, Workplace Experience Coordinator Internship/Co-op - Winter 2027

Requisition ID: 274582

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Velocity – Real Estate, Workplace Experience Coordinator Internship/Co-op – Winter 2027

Term: January – April 2027

Application Deadline: October 9, 2027

There's no better way to kickstart your career than to do a co-op or internship with Scotiabank! During your work term, you’ll have the opportunity to be part of a winning team, build your network, and discover what you love – all while getting paid to do it! There’s a place for every type of student at Scotiabank and all that we ask for is that you have passion and strong AOO (Attitude, Ownership and Opportunity).

As part of the Hospitality Services and Workplace Operations team, the Workplace Experience Coordinator supports the key enablement of functions that keep business lines running optimally. The role provides front-line service to employees, executives, clients, and visitors, delivering professional, welcoming, and first-class workplace experience.

The Velocity Program is not your average internship or co-op! This is a customized experience that focuses on providing you with the development and tools you need to grow your career. After successfully completing a co-op or internship with top performance, we will work with you to establish your future placements. As a result, you will get to learn, grow, and experiment within different areas of both Scotiabank and Tangerine!

Is this role right for you? In this role, you will:

Client and Guest Experience

- Champion a client-focused culture that deepens relationships and leverages broader Bank relationships, systems, and knowledge.

- Receive and welcome employees, executives, clients, and visitors, act as a central point of contact on arrival, notify hosts, and direct guests to the appropriate location.

- Maintain expert knowledge of the workplace, business lines, amenities, meeting spaces, technology, and service offerings to respond to questions and provide a welcoming environment.

- Review daily appointments, events, room bookings, and the Visitor Management System to confirm preparations are in place and liaise with operations teams to resolve deficiencies.

- Demonstrate sound judgment and discretion when accommodating on-site requests and handling confidential or sensitive matters.

- Answer telephone and in-person inquiries in a professional, timely, and courteous manner.

- Maintain clean, organized reception, desk, and guest-facing areas in accordance with the clean desk policy.

Meeting, Event, and Administrative Support

- Support Hospitality Services, Operations, and senior leadership with meeting and event requirements, including room bookings, room set-up, conference technology, food service orders, coffee station readiness, and reception coverage.

- Coordinate event materials such as name tags, menus, tent cards, and other guest-facing materials as required.

- Accept deliveries, arrange courier pick-ups for mail items, and administer inbound RightFax messages where applicable.

- Provide general administrative support and complete ad hoc tasks and projects as assigned.

- Manage and maintain shared inboxes as a primary channel for service requests and follow-up.

- Coordinate with internal partners and external vendors to support event, workplace, equipment, and maintenance requirements.

Security, Technology, and Workplace Support

- Perform key-holder responsibilities, support badge distribution, and complete daily opening and closing activities for main access areas.

- Ensure security credentials and access control requirements are followed and promptly raise suspicious activity or concerns with Security.

- Act as the first point of contact for standard office equipment, meeting-room technology, video conferencing, and basic troubleshooting; place and support service calls as required.

Do you have the skills and requirements that will enable you to succeed in this role? – We’d love to work with you if:

- You are currently enrolled in post-secondary education.

- You love to learn and envision yourself working for an international organization that heavily invests in your future.

- You enjoy being involved in extracurricular activities such as conferences, clubs, and competitions and/or hackathons .

- You demonstrate commitment to customer service a first-class client and guest experience.

- Excellent verbal and written English communication skills.

- Excellent organizational and time-management skills, including the ability to prioritize and coordinate multiple tasks.

- Strong interpersonal skills and the ability to interact effectively with internal partners, external clients, vendors, employees, and executives at all levels.

- Ability to work with minimal supervision while collaborating effectively within a large team.

- Intermediate proficiency in Microsoft Word, Excel, Outlook, OneNote, and Teams.

- Working knowledge of Visitor Management and facility-management tools such as Office Space, or the ability to learn them.

- Knowledge of meeting room technology, video conferencing, and standard office equipment, or the ability to learn.

- Reliable and punctual, with the flexibility to respond to changing priorities, schedules, and business needs.

What’s in it for you?

- You’ll be part of a diverse, collaborative, innovative, and high-performing team.

- In-depth training to prepare you for the role, as well as ongoing coaching and feedback to help you succeed!

- Exclusive student events such as Scotia Student Day, Lunch & Learns, leadership panels, and much more!

- Bank-wide orientation to learn more about Scotiabank and gain exposure to senior leadership across the organization.

How do I apply?

For students applying to our internship/co-op or new graduate programs, we do not require resumes! W e believe in evaluating you through relationships over resumes and are focused on learning about who you are and what you’re interested in to uncover your true potential. Instead, we ask that as part of your application you complete the below:

- Complete your PLUM Profile here (https://bit.ly/4hd4EHq) and save as a screenshot.

- Complete a short one-way video interview here (https://ca.rivs.com/73-10-29/) .

- Apply to the role and when the application asks for your resume, instead upload the screenshot of your PLUM Profile.

*To be considered for student opportunities at Scotiabank, Tangerine, and MD Financial you must complete all steps above.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.