About this role
You are a strategic thinker, passionate about delivering solutions to clients, and have experience in business development within Payments. You have found the right team.
As a Payments Sales Associate in the Branch, Digital, Partner channel you will be working in a fast-paced environment and will be responsible for meeting monthly and annual production goals by selling a suite of Chase Payment Solutions products and services to our current and prospective clients via multiple ways of communication.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JPMorgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job responsibilities
- Cultivate new business opportunities from inbound generated lead sources, partner referrals, branch referrals and marketing programs
- Identify and self-source client opportunities through building and utilizing referral networks and centers of influence to independently identify and pursue potential new business clients.
- Serve as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients to ensure a seamless client experience across Chase
- Execute a short sales cycle with a high velocity of leads
- Communicate both verbally and in writing with key decision-makers at a variety of levels (Small to Mid-size business owners, CEOs, etc.) to evaluate needs and propose solutions from our payment solution portfolio
- Regularly conduct calls with prospects, centers of influence (COIs), and existing Chase clients through the remote, Hub-based model
- Complete analysis to competitively identify and price Chase products and services for profitability. Maintain detailed and accurate electronic sales records and prepares sales reports as required
- Negotiate leveraging customized pricing models with clients to close business
- Work with internal partners to ensure successful implementation, product ramp-up
- Protect the firm by following sound risk management protocols and adhering to regulatory requirements. Work directly with Credit, Risk, and Quality Control to adhere to Anti-Money Laundering/Know Your Customer regulations
Required qualifications, capabilities, and skills
- Excellent communication skills both verbally and in writing with individuals at all levels, internally and externally.
- Highly proficient in MS Office tools including Outlook, Excel, Word, PowerPoint and AI tools
- Proven ability to build relationships with clients and internal partners and influence others to achieve desired outcomes
- Uses sound judgment to offer comprehensive and customized solutions that best meet client needs; able to identify and recommend appropriate alternatives when traditional solutions do not apply
- Ability to balance needs of clients with associated risks and interests of the firm.
- Establishes and consistently uses a disciplined process to manage time; uses time strategically to accomplish business objectives and follow through with commitments