About this role
Director of Residential Services for Bergen County, NJ
Job Summary:
The Director of Residential Services oversees the development, implementation, and quality of residential programs. This role ensures effective daily operations, maintains program compliance, supervises staff, and supports client-centered services. The Director also manages intake processes, staffing coverage, occupancy levels, and regulatory adherence while promoting staff development and agency goals.
Key Responsibilities:
- Lead and manage residential program operations and assigned staff
- Ensure adequate staffing coverage and maintain target occupancy levels
- Participate in intake assessments and admissions processes
- Monitor program compliance with federal/state regulations and agency policies
- Serve as program administrator to ensure effective daily operations
- Support staff training, supervision, and professional development
- Collaborate with licensing and regulatory agencies during inspections
- Report incidents in accordance with Division Circular #14 and agency policies
- Promote a culture aligned with EIHABs mission, values, and quality standards
- Perform additional duties as needed
Qualifications
Qualifications:
- Education & Experience:
Masters degree + 2 years administrative experience in behavioral health, OR
- Bachelors degree + 4 years administrative experience (including 2 years supervisory)
- Licensure:
Valid New Jersey drivers license with a clean driving record (minimum 3 years)
- Skills & Knowledge:
Strong communication and documentation skills
- Familiarity with behavioral healthcare practices, especially with individuals with developmental disabilities
- Basic computer proficiency (Microsoft Word, Excel)
- Ability to manage multiple priorities and meet deadlines
Physical Requirements:
- Ability to complete and implement Crisis Management Training
- Sit, stand, and move throughout the workday; lift up to 25 lbs
- Perform administrative and communication tasks (writing, phone, email)
- Work in close proximity with individuals and teams
Additional Requirements:
- Must be at least 21 years old
- Complete required training within 90 days (Medication Administration, CPR/First Aid, abuse prevention, etc.)
- Maintain required certifications and health clearances
- Pass background check and registry screenings
- Comply with HIPAA, Danielles Law, and agency emergency procedures
Work Environment:
This role involves both administrative and direct program oversight in a team-oriented environment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.