About this role
Position Summary
The Area Manager is a hybrid role responsible for directly managing one student housing community as the on-site General Manager while also providing operational oversight to another community(s) within the B.HOM Student Living portfolio. This role ensures both properties achieve leasing, financial, and operational performance goals while delivering a high-quality resident experience. The Area Manager will balance hands-on leadership at their primary community with strategic oversight and support at the other community.
Essential Job Functions:
- Lead day-to-day operations of the assigned community, ensuring leasing, financial, and resident experience goals are met.
- Directly manage on-site staff including leasing, operations, and maintenance team members.
- Monitor budget performance, approve invoices, and oversee collections to ensure financial targets are achieved.
- Execute property-specific marketing and leasing plans to drive occupancy and renewals.
- Serve as the primary point of contact for residents, vendors, and ownership.
- Provide operational guidance and support to the on-site General Manager and team.
- Monitor leasing velocity, budget performance, and resident satisfaction, ensuring alignment with company standards.
- Conduct regular site visits to review operations, staffing, and compliance.
- Collaborate with the General Manager to address escalated issues and support resident retention initiatives.
- Ensure consistent application of B.HOM policies, procedures, and resident experience standards across both communities.
- Analyze performance metrics, identify opportunities for improvement, and implement best practices between communities.
- Partner with the Regional Manager and leadership team to execute company-wide initiatives.
- Stand in as General Manager in the event of a vacant GM seat on property.
Minimum Education, Experience, and Skills:
- Bachelors degree preferred; equivalent experience in student housing or multifamily property management considered.
- 3+ years of progressive property management experience, including direct oversight of teams.
- Experience managing or supporting multiple communities strongly preferred.
- Strong financial management skills with experience in budgeting, reporting, and forecasting.
- Demonstrated success in leasing, marketing, and resident retention.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in property management systems (Entrata) and Microsoft Office Suite.
Work Schedule: 8am-5pm, Monday-Friday, or as needed to meet business needs.
Physical Requirements/Environment: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. This job description does not provide an all-encompassing list of duties, there may be a need to perform other duties as assigned. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job, work schedule, and/or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workloads, rush jobs, or technological developments). Employees in this position must be able to perform the essential functions of the job with or without reasonable accommodation. Requirements may be subject to possible modification to reasonably accommodate individuals with a disability. B.HOM Student Living reserves the right to add or change responsibilities at any time in order to meet business and organizational needs.
Qualifications
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