Human Resources Manager

POWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR’s portfolio are seven mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, Snowbird in Utah and SilverStar Mountain Resort in British Columbia, Canada.  Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park, operated under a long-term concessions contract with the National Park Service.

Zion Lodge is in National Register of Historic Places designed in 1924 by Gilbert Stanley Underwood in the National Park Service rustic style. The Zion Lodge is a year-round operation with 76 hotels rooms, 6 suites and 40 cabins as well as a restaurant, outside grab and go café, bar, gift shop and auditorium space. In the year 2025 a coffee and wine bar will be opening.

Zion Lodge is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Zion National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. Renewable energy projects and energy efficiency upgrades will also be completed as well as other Sustainability innovations. POWDR operates Zion Lodge under a long-term concession contract with the National Park Service.

Job Summary:

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department at   Destination   Zion Lodge, which employs between 77-1 5 0 staff members depending on the season. This role encompasses recruitment, onboarding, training and development, employee relations, benefits administration,   compliance with labor laws, and fostering a positive workplace culture. The HR Manager actively cultivates a safe, friendly, and fun work environment where outdoor adventure and environmental stewardship are embraced.   This position reports directly to the General Manager.

Essential Duties and Responsibilities:

- Partner with the leadership team to execute the organization's human resource and talent strategy, particularly in relation to current and future talent needs, recruiting, retention, and succession planning.

- Manage the talent acquisition process, including recruitment, interviewing, and hiring of qualified job applicants, especially for managerial, exempt, and professional roles; collaborate with departmental managers to understand the skills and competencies   required   for openings.

- Lead and engage the management team with processes for onboarding, training, development, OSHA, EEOC compliance, and performance reviews in line with regulatory and POWDR Parks ESQ standards.

- Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to ensure compliance.

- Oversee employee disciplinary meetings, terminations, and investigations; provide support and guidance to HR generalists, management, and staff on complex and sensitive issues.

- Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs to attract and   retain   top talent.

- Create learning and development programs that   provide internal development opportunities for employees .

- Ensure HRIS, LMS, and Risk Management Systems are kept up to date with   accurate   information.

- Meet regularly with the General Manager, leadership team, and Corporate HR to discuss department ESQ and contract requirements, business statistics, process efficiencies, improvements, and event planning.

- Host and lead meetings and training sessions to support the company's human resources, talent, and culture programs, encouraging participation and   disseminating   necessary information.

- Oversee employee housing standards, programs, and communications to ensure a healthy, comfortable, and enjoyable living experience for employees, including wellness programs.

- Act as a key leader in audit preparations, special projects, and documentation requirements for the ESQ (environment, safety, quality) management system, ensuring compliance with ISO management system standards.

- Support operations and management to ensure compliance with POWDR Parks requirements for contract compliance and ESQ/ISO Management system documentation control and records.

- Model a positive and energetic culture that recognizes and rewards employee efforts to maximize engagement and guest service.

- Communicate   organizational policies and procedures effectively.

- Foster best-in-class guest and employee safety standards   in accordance with   company policies and local, state, and federal laws.

- Ensure all departments conduct Job Safety and Hazard Analysis regularly, document findings, and engage teams in safety discussions.

- Ensure team members   participate   in all required new hire training, recurrent training, emergency drills, and certifications as per the ESQ Training Requirements Matrix.

Other Duties as Assigned:

- This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and   transfer   others .

- Functions as an ambassador of Destination Zion Lodge, modeling and sharing the Zion “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

Work Location:

- Due to the in-person nature of the hospitality business,   h ousing will be provided on- site   and c ommuting from   a residence in the   local vicinity is acceptable.

- Due to the nature of our business,   Zion Lodge   is open every day.   You must be prepared to   work   a schedule which may include Saturdays, Sundays, and holidays.

Required Knowledge, Skills, and Experience:

- Able to work and thrive in   Zion   National Park.

- Ability to lead human services requirements and compliance with   our concessions   contract.

- Organizational system skills for records and document control.

- Technical skills   utilizing   cloud-based databases, programs, such as HRIS, LMS, etc.

- Establish successful working relationships with co-workers,   Park   Service   and the public .

- Use   good professional judgment, honesty, and integrity in decision making .

- I nteract with the public and stakeholders in a professional manner and   possess   excellent verbal and written communication skills.

- Ability to lift 15 lbs. for various office supplies, equipment, arranging furniture for meetings,   etc.

- Minimum   two   years working in HR management position, and hospitality preferred.

- High school diploma   or GED equivalent   required .

- Bachelors in related field preferred.

ESQ and Play Forever Responsibilities and Requirements :

- Understand and follow all ESQ procedures that relate to your job duties.

- Work with a “safety-first” attitude.

- Minimize your impact on the environment when at work   and living onsite.

- Treat our customers, co-workers, leadership teams, all internal guests   with    respect   and a hospitable service atmosphere must be projected at all times.

- All   team   members   must   maintain   a   neat,   clean   and well-groomed   appearance   (specific   standards   available   in   the Employee Handbook).

- Team members will be trained in the proper use and care of assigned PPE. It   is   your   responsibility   to   report   defective,   damaged   or   lost   PPE,   or   equipment   that   does   not   fit properly, to your   Manager .

What’s   in it for you?

- Proposed hiring rate of $ 70,000 to $ 80 ,000 annually , actual pay will be adjusted based on experience

- Onsite employee housing and employee meals   provided at no cost to the employee.

- Free onsite laundry facility, free shuttle service,   WiFi , and employee gym

- Discounts on food, retail, and gear

- Complimentary access to most POWDR-owned resorts

- Generous benefit package for full-time employees

- Career development and growth opportunities available here and at our facilities across POWDR

- A connection with people who share the same passions and embrace each other’s unique and individual styes

Destination Zion Lodge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.