ISSLS Supervisor

Job Title:                                                               ISSLS Program Supervisor

Division/Department:                                     ISSLS Program

Reporting Relationship :                                ISSLS Program Director

Summary of duties and responsibilities:   The ISSLS Program Supervisor reports directly to the ISSLS Program Director and is responsible for the following: supervising assigned ISSLS Staff; providing leadership, staff development, training, performance improvement, budgeting (payroll/billing), implementation and management of key services in accordance with policies and procedures.   ISSLS Program Supervisor effectively interacts with family consumers and/or any other representative on the process of intake, planning, intervention, implementation and evaluation of service for client.

Primary duties and responsibilities:

- Supervise all assigned staff.

- Track staff

- Map out routes

- Complete Intakes

- Schedule staff and review staff schedules, weekly notes, time sheets and mileage forms, etc.

- Participate in the development of the Individual Program Plan (IPP), Individual Educational Plan (IEP), etc.

- Provide training as outlined in the Individual Program Plan, Behavioral Plan, and other type of Plans.

- Communicate on a regular basis via e-mail, phone, in-person with regional center, residential facilities, and families and other services providers and agencies, as needed.

- Be responsible for the selection, training, and supervision of assigned staff.   Able to match client with staff on a 1:1 ratio.

- Planning, managing, coordinating, and evaluating assigned staff efforts to achieve the programs objectives and consumer outcomes.

- Coordinating with the regional center the implementation of consumer IPP objectives for which the program is responsible.

- Assessing the programs effectives in achieving the consumer IPP objectives and identifying barriers to consumer success and how those barriers can be overcome.

- Case manage:

- Collecting, analyzing and reporting on consumer progress on ISSLS assistance objectives ISSLS Progress Report) using weekly notes, monthly behavioral data sheet, and observation report information, etc.

- Review progress and issues on all consumers’ objectives and needs of service at weekly Supervisor’s planning meeting with Program Director.

- Employee Training

- Conduct orientation for new employee for ISSLS Program and their primary role.

- Conduct monthly in-service trainings or meetings for you ISSLS Staff under your team.

- Maintain a clean, safe and healthy environment in workplace at all times.

- Report special incidents according to applicable laws and regulations per Regional Center, APS, DCFS, etc.

- Gather types of activities and assistance that each ISSLS staff will provide to their client, and then develop a calendar for each client illustrating the type of activities and assistance that will be implemented each month.

- Responsible for the management of all ISSLS Program Staff

- Perform selected administrative duties in the administrative office.

Qualifications

Other duties and responsibilities:

- Initiate the new client’s pre-placement (intake) planning. Conducts orientation, initial 30-day review, quarterly (if necessary), semi and annual review of individual client needs and performance under ISSLS.

- Coordinates and chairs the interdisciplinary (ID) team planning and meeting with Regional Center and/or other agencies for client related issues or concerns, etc.

- Evaluates, facilitates and monitors ISSLS services and clients progress at all times.

- Evaluates staff on their performance (orientation period and annual period).

- Under the guidance of the ISSLS Director responsible for Disciplinary Action procedures such as verbal, & written write-ups, etc. if employee is not meeting job responsibilities.

- Attends team meetings or other training as part of continuation of education or any agency –wide training/in-services programs.

- Attends and participates in clients quarterly/semi-annual/annual meetings.

- MUST have the phone ON at all times during work hours.

- Respond to phone calls, radio calls and e-mails to Program Director within a short period of time (less than 30 minutes during working hours and emergencies).

- To perform other work-related duties and assignments as required.

- Maintain a clean working environment in desk area at all times; maintain a high level of integrity, confidentiality and work ethics at all times; and always communicate, be consistent and act professional at all times.

- Create monthly calendars for the individuals in your caseload and provide to staff on a monthly basis.

- Maintain staff timecards, review Consumer Attendance Records and ID notes. Ensure, clock ins reflect the staff punches and calendars.

- Must complete 12 hours per year of continuing education (any agency-wide training / in-services programs).

- Any other assigned duties presented by ISSLS Director, and/or ISSLS Executive Program Director(s) to assist with the accomplishment of company goals and objectives.

Working Schedule:

Employment Classification                 :               Hourly

Employment Status                             :               Full-Time

Mondays to Fridays                             :               8:30 a.m. to 5:00 p.m.

( Flexibility is required and hours may vary due to business reasons)

Saturdays and Sundays                       :               Once a month rotation

Holidays                                                 :               Must be per-approved by Program Director

Physical Environment/Working Area:

Job/On-Site                                              :               Covina Office/Culver City