Client Development Associate

AdlookChicago, IllinoisOn-siteFull-timeMid level, 2–5 yearsListed 1 month ago

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About this role

What You'll Do

- Strategic Programmatic Execution: Lead the end-to-end lifecycle of campaigns within our proprietary DSP, ensuring precision in campaign setup, pacing coordination

- Consultative Account Management: Act as a technical advisor to clients, translating data into actionable growth strategies.

- Performance Engineering: Collaborate with Technical Account Managers to troubleshoot integrations, tag discrepancies, and brand safety parameters

- Operational Hygiene: Maintain rigorous standards for financial tracking, budget allocation, and internal dashboard reporting to smooth and effective campaign deliver

- Cultivate long-term partnerships and act as a trusted programmatic advisor through a consultative approach
Support to identify growth opportunities (upsell/cross-sell) and execute account plans to drive business results

- Conduct regular client check-ins (including in-person when relevant), ensuring exceptional service and high communication standards

- Support the sales lifecycle by contributing to research, tailoring pitch materials, and helping build media plans aligned with client goals and budgets

- Ensure accurate advertiser/campaign setup, creative asset coordination, and platform configuration

- Lead/support onboarding: platform access, training, launch coordination, and verification of delivery

- Deliver persuasive performance reporting: post-campaign reports, insights and recommendations

- Maintain internal documentation, contribute to workflow improvements

Requirements

- Programmatic Foundation: 2 years of hands-on experience in programmatic campaign management. Proficiency with DSPs and comfort learning new platforms/tools quickly (agency or tech platform background preferred)

- AdTech Experience: Proficiency in leading DSPs. You are comfortable with technical troubleshooting and platform configurations.

- Data Literacy. Strong analytical and problem-solving skills; able to interpret data, identify trends, and translate insights into actions

- Proficient client facing skills & communication: Highly developed interpersonal skills with the ability to simplify complex technical concepts for both internal and external counterparts. You are able to present, influence, and negotiate.

- Languages: Advanced English (C1);

- Nice to Have: Proficiency in Salesforce or other enterprise-grade CRM systems. Experience in bridging CRM data with programmatic audiences is a major plus.

- Strategic thinking: ability to plan and execute account plans that drive growth and revenue

Why Adlook?

- Adlook is the latest company founded by the global ad tech champion RTB House, with the mission to disrupt the Demand Side Platform space and lead the way into a cookieless, sustainable advertising future

- Work in a truly international environment with a friendly, open-minded team passionate about internet technology and advertising

- External training budget and foreign language classes co-financing