About this role
About Us
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.
Komatsu is a global leader in the manufacture and servicing of heavy equipment, with a strong presence across New Zealand and Australia. Join a business that provides opportunities to develop your technical and leadership skills while working alongside experienced industry professionals.
The Opportunity
We are looking for an experienced Leading Hand – Service to join our Greymouth team.
This is a hands-on leadership role supporting a team of five mechanics and working closely with the Service Supervisor to keep day-to-day service operations running safely, efficiently and productively.
You’ll spend around 60% of your time hands-on with the team and 40% supporting leadership, planning and coordination. The role has a strong field service focus, with a mix of workshop and customer-site work across the West Coast.
Our customer base is primarily mining, with additional quarry and agricultural customers, providing a varied mix of heavy equipment service and maintenance work.
Role Located: Greymouth, NZ
What you’ll be doing
- Provide day-to-day technical leadership, guidance and support to a team of five mechanics.
- Remain hands-on with repairs, diagnostics, servicing and maintenance of heavy equipment.
- Coordinate workshop and field service work, including job planning, scheduling and progress.
- Manage WIP and support jobs through to completion, including opening and closing jobs.
- Work with customers and technicians to understand requirements and keep work progressing.
- Support parts ordering and ensure technicians have the resources required to complete work.
- Provide on-the-job coaching and support to technicians and apprentices.
- Promote safe working practices, quality standards and a positive team environment.
What we're looking for
- A trade-qualified Heavy Equipment, Automotive Diesel or similar technician, ideally NZ Level 4 or equivalent.
- Previous Leading Hand, supervisory or senior technician experience, with the ability to guide and support a team.
- Strong mechanical, hydraulic and electrical fault-finding capability.
- Experience working on heavy mobile equipment. Mining, quarry, agriculture or similar industries will be highly regarded.
- Strong communication and customer service skills, with the confidence to liaise directly with customers.
- Komatsu experience is preferred but not essential – experience with other heavy equipment OEMs will be considered.
Why work for us!
Komatsu can provide you with the following:
At Komatsu, we have proven career pathways into various exciting fields. We are committed to creating a learning culture and consider the support and recognition of training, learning, development & education as fundamental to achieving your goals. We also provide a range of services and benefits to assist our employees in their personal and professional lives, such as:
- Kiwisaver employer contribution matched to employee contribution up to 10%.
- Life and disability insurance.
- Free annual medical check.
- Flexible working hours where practical.
- 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- Access to an array of technical training, personal development and upskilling.
- Plenty of discounts across retail, automotive, travel & health products.
- $3000 referral payment for referring a successful new employee to Komatsu.
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.