Group Head of Enterprise Systems

At nib, we're evolving our Technology & Transformation function to accelerate delivery, simplify technology and better support our growing business. As part of this next phase, we're creating dedicated leadership roles that provide greater focus, accountability and impact across our technology portfolio.

The Group Head of Enterprise Systems is a newly designed senior leadership role responsible for the platforms that underpin our corporate and shared service functions. This role has been created to provide dedicated leadership and investment focus for enterprise systems that support Finance, People & Culture, Risk, Legal and other critical business functions, enabling greater transformation, simplification and operational excellence across the Group.

Reporting to the Group Technology & Transformation Officer, you'll lead the strategy, performance, delivery and ongoing evolution of nib's enterprise systems landscape, ensuring our platforms are modern, reliable, secure and aligned with business priorities.

You'll lead a portfolio of enterprise applications and services that are critical to how our people work, how decisions are made and how we scale effectively as an organisation. Partnering with senior leaders across the business, you'll play a key role in modernising platforms, streamlining processes and improving experiences for employees and stakeholders.

As a member of the Technology & Transformation leadership team, you'll influence strategic technology decisions while driving meaningful outcomes across the enterprise.

What you'll be responsible for:

- Leading the delivery, performance and continuous improvement of nib's enterprise systems portfolio
- Developing and executing technology roadmaps that support AI, transformation, simplification and operational excellence across shared services functions
- Driving reliable, secure and scalable technology services that improve employee experience and business effectiveness
- Building and leading high-performing teams focused on delivery, service excellence and customer outcomes
- Partnering with business leaders to identify opportunities for automation, optimisation and digital transformation
- Managing strategic vendors, commercial relationships, technology investments and budgets
- Ensuring strong governance, operational resilience and effective management of technology risk across the enterprise systems portfolio
- Delivering technology solutions that help the organisation operate more efficiently and effectively

About you

You're a strategic technology leader who combines strong operational capability with a passion for transformation and business partnership.

You'll bring:

- Extensive leadership experience across enterprise applications, corporate systems, ERP, HRIS, finance platforms or shared services technology environments
- A proven track record leading technology transformation, platform modernisation and service improvement initiatives
- Strong commercial and vendor management capability, including ownership of significant technology budgets and supplier relationships
- Experience balancing competing priorities and translating business needs into practical technology outcomes
- Exceptional stakeholder engagement skills and the ability to build trusted relationships with senior executives
- Demonstrated success building high-performing teams and fostering a culture of accountability, collaboration and continuous improvement
- Experience within complex, regulated or customer-focused environments will be highly regarded

Why join nib?

We're building a technology function designed for the future, with clearer ownership, stronger accountability and a greater focus on delivering business value. The creation of this role reflects our commitment to giving enterprise functions the dedicated technology leadership they need to transform and simplify the way they work.

You'll have the opportunity to shape critical platforms, influence enterprise-wide change and work alongside a collaborative leadership team committed to innovation, customer outcomes and continuous improvement.

At nib, we celebrate diversity of thought, experience and background. We create an environment where people can bring their whole selves to work, contribute meaningfully and make a positive impact on our members, customers and communities.

Working at nib

Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We’re committed to coming together with purpose.

Other benefits to support you at work (and play) include:

- New starter benefit to help set up a functional home workspace
- 50% discount on employee health insurance
- Opportunity to give back with paid volunteering leave supported by the nib foundation
- Access to our nib Well Program and corporate fitness discounts
- Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits
- 18 weeks paid parental leave for all new parents regardless of carer status
- 5 days paid cultural leave for First Nations peoples
- 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.