About this role
Job Responsibilities:
- Conduct regular patrols of the community using a personal vehicle to identify and document potential violations of the association’s CC&Rs, Rules, and Regulations.
- Capture and upload clear, detailed photos and notes of each violation using the association’s compliance software.
- Issue courtesy notices, violation letters, and follow-up communications in accordance with association policy and timelines.
- Track and manage open violations through resolution, maintaining accurate and organized records.
- Communicate with residents in a professional and respectful manner when addressing compliance matters.
- Prepare compliance reports for management and board meetings as requested.
- Collaborate with the General Manager, Assistant Manager, and Administrative staff to ensure consistent enforcement and timely follow-up.
- Attend board or committee meetings as needed to provide compliance updates or clarification.
- Assist with other administrative duties or special projects as assigned.
Qualifications / Requirements:
- Previous experience in property management, community association management or code enforcement preferred.
- Strong attention to detail and ability to remain objective when assessing potential violations.
- Excellent written and verbal communication skills.
- Proficient with Microsoft Office applications and mobile inspection/reporting tools.
- Must possess a valid CA Driver’s License, insurance, and a reliable personal vehicle for daily patrols.
- Ability to work independently and maintain confidentiality.
- May require flexibility for occasional evening or weekend inspections.
Why Join Action:
- Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
- Team Member Perks:
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values-driven company culture promoting teamwork and excellence