About this role
Your Role
The Community Programs team provides high-touch engagement with members and community-based organizations to remove barriers to healthcare access, enhance population health initiatives and advance health equity. The Community Connector Health Advocate will report to the Community Programs Manager, Operations. In this role you will serve as the Blue Shield of California Promise Health Plan’s community expert. You will be responsible for creating meaningful relationships with community-based organizations, participating in community events, and acting as the health plan liaison. In addition, you will assist members with complex health and/or social needs by assessing their immediate needs and addressing barriers to care to include, but not limited to, care coordination, linkages to health plan services and community resources.
This position requires frequent travel locally in San Diego County. The position also requires coverage of evening and weekend events as needed.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
- Requires a bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
- Requires at least 3 years of prior relevant experience supporting people with complex health and social needs
- Requires applied working knowledge of community resources, community agencies, community programs, eligibility pathways, and benefit navigation
- Requires knowledge of Medi-Cal programs and services
- Requires strong interpersonal skills
- Bilingual in Spanish or Arabic - speaking, reading, and writing highly desired