Senior Manager - Software Engineering

American ExpressChennai, Tamil NaduHybridFull-timeStaff, 8–12 yearsListed 2 hours ago

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About this role

The U.S. Consumer Services and Enterprise Digital & Data Technology Team delivers strategic technology capabilities across digital experiences, AI/ML, marketing technology, enterprise communications and automation.

We are looking for a Lead Mar Tech Architect – Adobe Data Collection & Experience Platform to lead the architecture, design and hands-on implementation of enterprise-scale Adobe Mar Tech data collection solutions across web and mobile channels.

This senior technical leadership role requires deep expertise in Adobe Data Collection, Web SDK, Mobile SDK, Adobe Analytics (AA) and Customer Journey Analytics (CJA), combined with broad knowledge of AEP, RTCDP, AJO and Target. The individual will combine architect-level thinking with hands-on execution, technical leadership, end-to-end ownership and effective engagement with engineering teams, business partners and senior management.

- 12+ years of overall technology experience, preferably in Mar Tech, digital analytics, customer data or digital experience.
- 5+ years of hands-on experience with Adobe Mar Tech/Experience Cloud technologies.
- Architect-level experience combined with strong hands-on implementation capability.
- Experience delivering at least 3 enterprise Adobe technology implementations, including significant Data Collection/Web SDK/Mobile SDK implementations or migrations.
- Deep expertise in Adobe Data Collection/Tags, properties, data elements, rules, Web SDK, Mobile SDK, DataStream, Edge Network and XDM.
- Strong working knowledge of AEP, RTCDP, AJO, CJA, Adobe Analytics and Target.
- Strong understanding of customer identity, event/profile data, consent and digital behavioral data architectures.
- Strong hands-on experience with REST APIs, Postman, JSON and integration troubleshooting.
- Strong SQL skills and ability to independently analyses large customer and behavioral datasets.
- Strong understanding of JavaScript, HTTP/network concepts and web/mobile architectures relevant to data collection.
- Proven ability to lead teams, mentor technical talent, work with partners and influence cross-functional stakeholders.
- Strong ownership, accountability, problem-solving and decision-making skills.
- Excellent executive communication, presentation and storytelling capabilities.
- Ability to balance strategy, architecture and hands-on execution.
- Demonstrated curiosity and willingness to embrace emerging technologies, particularly AI/Generative AI.
- Bachelor's or Master's degree in Computer Science, Engineering, Technology or related discipline; strong academic background from a recognized institution preferred.
- Additional Technical Experience Preferred
- Experience in one or more of the following areas would be advantageous:
- Java, J2EE, Spring Boot and enterprise application development
- Relational databases and GCP Big Query
- JUnit, Cucumber, TDD and BDD
- Enterprise REST APIs and web services
- React or modern web technologies