Director, Retail & Non-Foods

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities

Team

- Lead, coach, and develop the retail sales team together with buyers, category managers, and analysts to achieve service, growth, and profitability goals across retail accounts and non-food categories.

- Train and develop high-performing talent across both the retail sales and category management functions, including succession planning for key roles.

- Serve as the primary point of contact for retail and non-foods initiatives in leadership and cross-functional meetings.

Customer

- Build and strengthen relationships with national and regional retail chains, and lead retail business reviews and key customer agreement negotiations.

- Develop and manage supplier relationships across non-food categories, negotiating vendor pricing, terms, and service agreements to secure favorable outcomes.

- Collaborate with marketing, category management, and operations to deliver retail programs, support customer needs, and grow share across key accounts.

Strategy

- Develop and implement growth strategies across retail accounts and non-food product lines, aligning with company goals and market trends.

- Manage pricing, promotions, and product mix, along with procurement activity and inventory levels, to optimize profitability, competitiveness, and product availability.

- Analyze sales data, consumer trends, margin, and market data to adjust strategy, guide assortment and pricing decisions, and maximize performance.

- Oversee new product sourcing, supplier onboarding, and category expansion initiatives across non-food lines.

- Monitor industry trends and competitor activity across both retail and non-foods to identify new growth opportunities.

Qualifications and Educational Requirements

- Bachelor's degree in Business, Marketing, Supply Chain Management, or a related field; MBA a plus.

- 10+ years of experience spanning retail sales, account management, category management, procurement, or merchandising — preferably within CPG, foodservice, or distribution industries.

- Proven ability to build and maintain large retail customer relationships while leading cross-functional projects and driving category performance.

- Strong analytical and strategic thinking skills, with demonstrated negotiation and vendor/customer management experience.

- Excellent communication, leadership, and negotiation skills.

Preferred Skills

- Proficiency in Microsoft Office and CRM systems; ERP and data analysis tool experience preferred.

- Bilingual (English/Spanish) preferred.

Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.