Manager, Process Risk Reduction

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The objective of the Finance Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.

Finance is looking for a Manager of Process Risk Reduction focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

Minimum Qualifications:

- 3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
- Strong project management, communication, and interpersonal skills
- Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
- Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
- Bachelor's Degree in Finance, Business, Risk Mgmt., or related field

Preferred Qualifications:

- Advanced degrees (e.g., MBA, MSc) or certifications are advantageous
- Experience in at least one of the following: Identifying and prioritizing areas that require risk reduction measures
- Executing on process risk reduction to ensure timely resolution of issues that are of highest priority and/or most significant impact
- Conducting root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs), with a focus on the most common or high-risk issues and/or Operational Risk Events (OREs), based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design/ enhancement
- Providing support for resolution of high-risk issues, and conducting independent testing of issues to ensure complete & effective resolution
- Monitoring and tracking the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite

- Experience in financial services industry

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.