Senior UX Designer

Senior UX Designer – Remote

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Senior UX Designer to join our People Assurance team in Remote . This is a fantastic opportunity to grow a versatile career in Design.

Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages workforces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people. Intertek Wisetail provides a custom branded training and communication platform built to engage today’s workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

The Senior UX Designer will own UX for agreed Wisetail product areas and partner closely with the Lead Product Designer on Convergence. Your UX expertise will help shape the new platform through flows, wireframes, prototypes and informed design decisions. Working with Product, Engineering and the existing designers, you will contribute to both products as they evolve. The Head of Design will set priorities and balance your workload across Wisetail and Convergence.

Shift/Schedule: Monday- Friday; business hours

Salary & Benefits Information

The base wage or salary range for this position is $145,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you’ll do:

- Work with Product and Engineering to understand customer problems, requirements and existing workflow maps. Identify missing information, challenge assumptions and compare approaches before committing to a solution.
- Map user journeys, task flows, information architecture and navigation. Make relationships between users, roles, permissions, learning content and administration tools clear and consistent.
- Create detailed wireframes and clickable prototypes that show how an experience works. Annotate interactions, decision points, dependencies and relevant loading, empty, error and recovery states so partners can understand and implement the intended behavior.
- Plan and conduct appropriate usability testing with research partners. Build on existing customer research, observe where people struggle and use findings to improve flows and interaction decisions.
- Carry agreed workflows through to clear, accessible interfaces using shared design components. Apply sound visual hierarchy, layout and responsive behavior, partnering with other designers on more demanding visual work.
- Lead UX for agreed Wisetail product areas and coordinate with the existing designers across web and mobile. Maintain clear ownership and dependable support for priority Wisetail work alongside your Convergence contributions.
- Work with engineers throughout implementation. Maintain useful design specifications, resolve questions and review the built experience against intended behavior, accessibility and interface quality.
- Partner with the Lead Product Designer on Convergence journeys, navigation, wireframes and usability decisions. Bring Wisetail and Alchemy customer insights into this work, share reusable patterns and agree priorities across both products with the Head of Design.

Minimum Requirements & Qualifications:

- Demonstrated experience independently designing complex digital products, with ownership of substantial workflows from problem framing through implementation and iteration.
- Deep UX skills in task analysis, information architecture, navigation and interaction design. You can untangle requirements, identify gaps and explain complex behavior through clear flows and annotated wireframes.
- Strong Figma and interactive prototyping skills, with the ability to choose the right level of detail for exploration, testing and implementation.
- Experience planning or conducting usability testing, synthesizing research and product evidence, and changing designs based on what you learn.
- Solid interface design skills, including visual hierarchy, layout, accessibility and responsive behavior. You can deliver clear, consistent UI within a design system and collaborate on its improvement.
- Experience working with engineers on feasibility, data, permissions and implementation tradeoffs. You can document interactions precisely and stay involved as the experience is built.
- Clear communication, sound judgment and the ability to work independently while collaborating closely with Product, Engineering and other designers. You can explain decisions and prioritize with your partners.

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email [email protected] or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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