About this role
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Are you passionate about helping people and being part of a team that makes a difference every day? In this role, you’ll play an important part in supporting healthcare providers and creating a positive, comfortable experience for every patient.
You’ll work closely with physicians, nurse practitioners, and nursing staff to help deliver efficient, compassionate care. From welcoming patients and gathering important health information to preparing exam rooms and supporting clinical services, your work will have a direct impact on the patient experience.
Does this position involve Patient Care?
Yes! This role offers meaningful, hands-on interaction with patients and the opportunity to make a difference throughout their care journey.
What You’ll Do:
• Welcome, interview, and assist patients while collecting vital signs and health information.
• Prepare patients, exam rooms, equipment, and supplies for visits.
• Accurately document patient information, medical histories, and test results.
• Support laboratory specimen collection and preparation.
• Assist with office duties, patient communication, and coordination with other departments.
• Maintain a clean, safe, and organized clinical environment.
• Work collaboratively with the care team to provide excellent patient service, and more!
Why This Role Matters:
Every interaction matters. Whether you’re helping a patient feel comfortable, supporting a provider during an exam, or making sure important information is documented accurately, you’ll be an essential part of the care team and a key contributor to a positive patient experience.
Qualifications
SKILLS/ABILITIES/COMPETENCIES REQUIRED: - Excellent interpersonal communication and skills whether in person, via the telephone and/or in writing. - Superior service attitude Compassionate and kind - Energetic and upbeat. - Self-motivator - Works well both independently and as part of a multidisciplinary team. - Demonstrates intellectual independence and initiative and has a desire to learn and develop new skills and better methods of completing work efforts. - Exceptional organizational and time management skills; ability to organize time and priorities effectively, asking for direction when appropriate. - Flexibility and proven ability to handle multiple tasks. - Experience with common PC computer software including Microsoft Word, PowerPoint, Excel, Access and Outlook, reference management software. - Excellent sense of humor. - Comfortable in a practice environment/culture that promotes ongoing change toward process improvement. LICENSES, CERTIFICATIONS, and/or REGISTRATIONS (if applicable): - Current Basic CPR certification required EDUCATION: - Minimum of high school diploma, GED or equivalent - Graduate of an MGH approved Medical Assistant program required
EXPERIENCE: - 6-12 months Medical Assistant experience preferred. WORKING CONDITIONS: - Normal office conditions. Will be provided with computer and other equipment/supplies necessary to perform outlined duties. Minimal travel required to attend off-campus meetings and/or conferences.
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
151 Everett Avenue
Scheduled Weekly Hours
20
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$22.00 - $24.94/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.