Head of Operational Risk

Job Title : Head of Operational Risk
Target Start Date: 2nd November
Contract Type: Permanent, 2 year Fixed Term Contract
Salary Range: £88,000 - £132,000
Location: Eastleigh or London, Hybrid
Closing Date for applications: 30th October

Head of Operational Risk: Lead and develop the Operational Risk
function, ensuring effective oversight of operational risk across the business.
You will drive continuous improvement, provide independent challenge, support
strategic decision-making, and help embed a positive risk culture.

Main Responsibilities:

- Lead and develop the Operational Risk team and create a collaborative, high-performing environment.
- Maintain and improve operational risk frameworks, policies, standards and guidance.
- Provide independent oversight and challenge of risk assessments, controls and action plans.
- Monitor emerging risks and recommend practical solutions.
- Deliver clear, accurate and insightful risk reporting to senior stakeholders.
- Support business leaders in strengthening ownership and accountability for risk.
- Promote a strong risk culture through coaching, training and awareness activities.
- Provide risk input on key projects, business change and transformation programmes.
- Work with auditors, regulators and other assurance partners as required.
- Influence strategic decisions through balanced, commercially focused risk advice.

Skills and experience you need:

- Strong operational risk, enterprise risk or governance experience.
- Experience working within a regulated financial services environment.
- Ability to build trusted relationships with senior stakeholders.
- Clear and confident communication skills.
- Strong leadership and people development skills.
- Comfortable providing constructive challenge and independent thinking.
- Strategic mindset with sound commercial judgement.
- Ability to interpret complex information and turn it into practical action.
- Collaborative approach with a focus on continuous improvement.
- High levels of integrity, accountability and professionalism.

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

Here are some of the benefits you can enjoy at Ageas:

Flexible Working- Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares. We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.

Supporting your Health- Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Mindfulness.

Supporting your Wealth- 50% off esure and Sheilas' Wheels motor and home insurance, Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

Supporting you at Work- Well-being activities, mindfulness sessions, Sports and Social Club events and more.

Supporting you and your Family- Maternity/pregnant parent/primary adopter entitlement of 16 weeks at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.

Benefits for Them- Partner Life Assurance and Critical Illness cover.

Get some Tech- Deals on various gadgets including Wearables, Tablets and Laptops.

Getting around- Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover.

Supporting you back to work- Return to work programme after maternity leave.

About Ageas:
We are one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.

As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter , member of iCAN and GAIN . As a Disability Confident Leader , we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information, please see Ageas Everyone .

We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.

Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements.
To find out more about Ageas, see About Us .

Want to be part of a Winning Team? Come and join Ageas.

Click on the ‘Apply button’ to be considered.

Important Notice – Recruitment Scam Alert: We are aware of fraudulent activity whereby individuals are being contacted with fake job offers claiming to be from Ageas, often for remote roles such as Administrative Assistants. These scams may include offers of high hourly pay and requests for upfront payments or deposits. Please be aware that Ageas will never ask for money at any stage of the recruitment process . Ageas will always ask you to make an application via our Company Websites and all legitimate Ageas job opportunities are listed on our official careers pages within. Communication will only come from verified Ageas email addresses and if you are unsure about the legitimacy of a job offer or communications you are receiving, please contact [email protected] with the subject FRAUD .