Kennel Attendant

Summary of Purpose:

Ensures the overall health and wellbeing of animals entrusted to the care of the Kentucky Humane Society Pet Resort while providing excellent customer service.

Duties (Essential Functions):

Provide daily care, cleanliness, and enrichment to animals in care and maintain common areas.

- Responsible for daily cleaning and disinfection of runs, walkways and rooms, public areas and offices.

- Complete AM/PM feeding of all pets per client instructions.

- Complete daily cleaning of cat condos and litter boxes.

- Assist in maintaining a clean and uncluttered resort environment, take out trash, wash windows, do laundry, dishes, etc.

- Provide basic bathing, drying and brushing of animals as assigned.

- Follow and maintain excellent knowledge of organization, cleaning, sanitation, and safety practices to provide a healthy and safe environment for animals and people.

- Patrol grounds daily, picking up any trash and fecal material.

- Complete morning/afternoon activities for all animals on activity list.

- Assist in evaluation of dogs for socialized play.

- Assist with play groups and doggie daycare.

Provide professional, compassionate, stellar customer service to all who visit, call, volunteer, donate or work for KHS.

- Always provide excellent customer service.

- Answer the phone in a timely and friendly manner as assigned.

- Conduct check-in/check-out of clients, using Kennel Booker as assigned.

- Ensure a safe work environment, following all safety guidelines.

- Communicate any animal health or temperament concerns to supervisor on duty.

- Communicate with manager or supervisor on duty regarding unusual activities, significant problems or concerns.

Assist with ASPCA Transport Program.

- Assist with unloading/loading of animals.

- Responsible for cleaning and disinfection of runs and walkways with emphasis on disease control protocols set by the ASPCA.

- Complete AM/PM feeding of all pets per ASPCA instructions.

Other duties as assigned.

Qualifications

Qualifications/Requirements:

- General dog and cat knowledge preferred.

- Ability to work independently with little direct supervision.

- Great interpersonal skills in person and by phone with clients, staff, and volunteers.

- Demonstrated attention to detail, and ability to process paperwork accurately and efficiently.

- Ability to handle multiple tasks simultaneously in a fast-paced environment.

- Humane attitude towards animals.

- Accept, support, and represent KHS core values, programs, policies, and procedures.

- Basic computer knowledge.

- Support the usage of approved AI tools when they can improve efficiency and reduce time spent on routine or administrative tasks while meeting quality, accuracy, confidentiality, and professional standards.

- Ability to lift or otherwise move large animals – up to 50 pounds; full range of motion, including stooping, bending, reaching, etc.

- Background Check required.

Physical, Psychosocial, and Cognitive Demands/ Working Environment

- Frequent bending, reaching, kneeling, walking, and standing regularly while performing job functions.

- Frequently lifts, carries, or otherwise moves and positions objects weighing up to and exceeding 50 lbs.

- Includes working with animals in a kennel/shelter setting (indoor/outdoor) in varying weather conditions.

- Potential for exposure to allergens (including but not limited to pet dander, dust, peanut butter), and zoonotic diseases (diseases transferred from animals to humans).

- Exposure to chemicals.

- Exposure to loud noise.

- Exposure to emotional circumstances.

- Fast-paced environment.