About this role
Overview
The New York Public Library (NYPL) is hiring an Associate Manager, School-Age Community Outreach (SACO) to provide library outreach services to children across NYPL locations in Manhattan, the Bronx, and Staten Island. This role is part of the School-Age Programs and Services team and plays a vital role in expanding access to NYPL’s high-quality, inclusive services to children ages 6–12 and the web of supportive adults around them.
The School-Age Community Outreach team is committed to bringing library experiences to populations that may not have access to them—by meeting our patrons where they are. Additionally, the team supports branch staff in their outreach through direct and indirect support and professional development. Our support is geared towards all patrons, with a special focus on underserved communities.
Some expectations for this role are that within:
1 month , this person will:
- Review and understand the outreach goals, scope, and current landscape
- Begin to establish relationships with the branch staff
- Plan and attend outreach events
3 months , this person will:
- Plan and lead outreach activities for children in collaboration with NYPL’s community partners
- Travel across Manhattan, the Bronx, and Staten Island to facilitate events and support programming
- Develop and refine outreach materials and event strategies
6 months and beyond , this person will:
- Co-develop and refine outreach materials and event strategies
- Contribute feedback and insight about potential program improvement and expansion
Responsibilities:
- Collaborate with the Manager and Outreach Associate to implement a high-quality, scalable, and sustainable outreach strategy for students ages 6-12
- Training and professional development opportunities to most effectively provide a meaningful and successful experience for library staff
- Design and deliver school-age programs including bilingual offerings, tailored to outreach settings such as schools, afterschool programs, and community fairs
- Communication and support for branch staff at outreach locations, including regular visits to branches and partners in the Bronx, Staten Island, and Manhattan
- Coordinate outreach logistics, including the purchasing and organization of materials
- Coordinate and communicate regularly with internal partners including Children’s Programs and Services, Communications, Procurement and more
- Maintain and analyze program data, including attendance using airtable and drupal
- Support the implementation of new projects and initiatives
- Perform other related duties as required
Required Education, Experience & Skills
Required Education & Certifications
- Master’s Degree in Library Science, Education, School Counseling or a related field required
Required Experience
- 2+ years of experience working with youth in a library, school, or non-profit setting
- Experience with implementing outreach strategies and conducting outreach to various audiences
- Experience coordinating with many different constituencies, including internal stakeholders, external partners, and diverse patron/program participant populations
- Experience as a creative youth development professional who is innovative, organized, pragmatic, and knowledgeable about the role of the library in supporting NYC children and their families
Required Skills
- Ability to work as a part of a team in a dynamic, collaborative department
- Excellent communication skills, written and verbal, for varied audiences, including public speaking, facilitating group discussion, classroom management, listening skills, and professional correspondence
- Ability to travel to branch libraries and outreach partners in the Bronx, and occasionally to Manhattan and Staten Island locations
- Strong project management skills including documentation and creating templates, organizational and time management, with high attention to detail and the ability to manage multiple projects at varied stages simultaneously
- Adaptability to change and improvise plans, including priorities, needs, or scope of projects
Managerial/Supervisory Responsibilities
- N/A
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive
Work Environment
- Office setting
- Telecommuting
- Branch libraries and outreach partners in Manhattan, the Bronx, and Staten Island
Physical Duties
- Light lifting up to 30 lbs may be required
- Requires regular travel within the Bronx, Manhattan, and Staten Island
Pre-Placement Physical Required?
- No
Union/Non Union
- Non-Union
FLSA Status
- Exempt
Schedule
- 35 hours per week, Monday-Friday, typically 9:00am-5:00pm
- Evening and weekend hours may be required
- Hybrid schedule; 4 days on-site and 1 day remote
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).