Receptionist

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Reports to: Manager, Human Resources

Position Summary

- ## Receives and accurately routes incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs. Takes and distributes accurate messages. Responds to routine inquiries from internal or external sources, for example on the organization's location or hours of operation. Professionally answer incoming calls, direct accordingly, determine route for cold calls, transfer callers to other offices, give directions, and call cell phone numbers for outside callers.

- ## Greet clients/visitors in a professional, friendly, and hospitable manner. Determines the nature of their visit; issues visitor passes and maintains visitor logs; alerts appropriate party of visitor arrival or directs visitors to appropriate office, department, or employee.

- ## Serve as an information resource for internal customers. Schedules and coordinates meetings, conference calls, and other events; informs attendees/participants of function dates and times, reserves meeting space, provides audio/visual and other ancillary equipment/materials, if required, and hospitality services when appropriate.

- ## Assists with recruitment and interview process as assigned by the HR Manager. This may include preparations for the new hire orientation and on-boarding process, scanning documents to Paycom system and new or existing digital personnel files.

- ## Assembles information, prepares reports, manuals, agendas, and correspondence. Works with manger or staff members to prepare presentation materials. Performs miscellaneous administrative activities as requested. May perform other related duties and responsibilities as assigned and/or required including leading or participating in projects as necessary.

Education/Experience:

- ## High School or GED required, some college preferred.

- ## Three years related experience, preferably in a busy manufacturing setting.

- ## Functional knowledge of MS Office Suite and knowledge of industry product reporting systems.

- ## Ability to read and interpret documents such as letters, memoranda, invoices, policies, and other documentation.

- ## Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions, and to deal with problems involving a few concrete variables in standardized situations.

- ## Sufficient mathematical skills to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals accurately. Ability to compute rate, ratio, and percentage correctly. Ability to lead problem solving and troubleshooting efforts associated with operational-level process issues.

Important Notice: This job description is a generalized summary of job duties and can be modified as determined as necessary by Colorado Premium. It is not a contract of employment. All employment is at-will an Employee or the Company may terminate employment at any time, with or without cause, and without advance notice, procedure, or formality.

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