About this role
Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving Michigan and Ohio. We provide non-emergency medical transportation, shuttle services, valet parking, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services.
Valet Attendant – Full-time position available (40 hours per week), 8:00AM-4:00PM, Monday-Friday, $15.00+TIPS (cash tips taken home daily), No weekends, 8-hour shift per day
*Medical/optical/dental benefits available and PTO after 60 days for all full-time employees. 401K match after 1 year of full-time employment.
We are looking for detail oriented, energetic and compassionate team members for our valet team at our Trinity Hospital-Grand Rapids campus. This individual should be dependable, open to feedback and have a positive mindset along with great communication skills. Background in customer service, supervisor experience and a valet background.
Job Requirements:
- Must have a valid driver's license, a clean driving record and be able to pass a background check and drug screen.
- The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.
- Applicants must also have reliable transportation.
Job Duties include but not limited to:
- Report to work on time for all scheduled shifts ready to work
- Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible
- Team-Member is expected to wear his/her badge at all times.
- Drive, park and retrieve guest’s cars in a safe and courteous manner
- Ensure customers are receiving timely service
- Wash the windshield on each car we park
- Maintain a polite and professional demeanor at all times, regardless of the situation
- Open doors and provide any assistance needed
- Actively seek opportunities to exceed expectations
- Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance
*Candidates for this position must be 18 years old for insurance purposes.
If this sounds like you, please submit either your resume or a paragraph or two about yourself and your work history. Applications lacking this information will not be considered.
We look forward to hearing from you!