About this role
Overview
Eau Claire Golf & Country Club is excited to announce an exceptional opportunity for a Golf Shop Associate. Qualified candidates will demonstrate strong communication skills, professionalism, and a commitment to delivering outstanding service in a collaborative golf operations environment.
We are currently hiring, with anticipated start dates between mid-April and mid-May based on seasonal scheduling.
Essential Duties and Responsibilities:
- Works closely with Golf Professionals to check in members and guests and address questions or concerns.
- Communicates regularly with staff to coordinate tee times, course flow, and pace-of-play solutions.
- Assists members and guests with merchandise purchases and golf-related services through clear, helpful communication.
- Engages with members to understand their needs and offers thoughtful recommendations.
- Shares observations and suggestions with Golf Professionals to improve service and operations.
- Contributes to the organization of the golf shop and stock room while coordinating needs with teammates.
- Assists with junior golf programs by communicating expectations and supporting positive experiences.
- Participates in discussions regarding shop presentation, inventory needs, and service improvements.
- Helps maintain a clean, organized, and welcoming golf shop environment.
- Communicates issues, opportunities, and feedback to supervisors in a timely manner.
- Performs additional duties as assigned to support team success.
Role Impact:
The Golf Shop Associate serves as a key communication link between members, guests, and the golf operations team. Through strong interpersonal skills and problem-solving conversations, this role helps create a positive, efficient, and memorable golf shop experience.
Physical Requirements and Work Conditions:
- Ability to lift up to 40 lbs. to waist height.
- Ability to bend, kneel, and stoop as needed.
- Ability to work in varying temperatures.
- Ability to stand for extended periods.
- Ability to perform repetitive motions, including computer entry.
- Ability to safely operate a golf cart.
- Normal vision and hearing required.
Knowledge, Skills, and Abilities:
- Strong verbal communication and interpersonal skills.
- Ability to discuss challenges and work collaboratively toward solutions.
- Confidence interacting with members, guests, and teammates.
- Willingness to share ideas and provide constructive input.
- Customer-focused mindset.
- Professional appearance and demeanor.
- Dependable availability during the golf season.