Senior Director, Retail Growth

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a Senior Director, Retail Growth to serve as a critical leadership position responsible for developing and executing the growth and commercial strategy for the retail segment. This leader will shape the long-term vision and roadmap for profitable growth in Metropolis’s retail sector, bringing together data-driven insights, commercial strategy, and ecosystem partnerships while owning the retail segment growth number. You will drive the commercial and strategic expansion of our retail exposure, scaling innovative offerings, leading B2B marketing initiatives, forging key partnerships, and leading business development to achieve market leadership and hit yearly growth targets.

What you'll do

- Lead strategy and execution to grow our retail vertical and location base across all regions by partnering with sales and operations teams to close business

- Open and win deals in key national accounts within the retail vertical while co-selling alongside regional sellers on high-priority accounts

- Ensure vertically-oriented value proposition is strong and establish vertical-standard commercial structures and deal terms

- Scale the Metropolis Recognition Platform by creating opportunities for our newest technology to thrive within the retail vertical

- Build a strong partnership with product leaders to translate customer input into product-market fit and drive actual impact from our products

- Collaborate cross-functionally across product, marketing, sales, and operations to develop vertical solutions and set high accountability standards

- Scale retail B2B marketing initiatives, trade-press coverage, and vertical conference presence at major conventions and communities to serve as the leading voice of the vertical

- Develop strategic partnerships with key consultants, advisors, vertical-specific channel partners, and influencing bodies to build a strong network

- Co-lead the unified product and service roadmap for full vertical offerings, incorporating validation strategies, wayfinding solutions, and biometric integrations

- Partner with the data team to establish growth reporting frameworks and dashboards, while driving thought leadership in industry forums to fuel top-of-funnel pipeline

What we're looking for

- 15+ years in the retail industry segment with proven commercial growth leadership

- Strong background in strategy, business development, partnerships, P&L management, and a track record of winning key national accounts

- Extensive contacts, respected relationships, and an established network of vertical-specific partners across the retail industry

- Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis

- Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment

- Excellent presentation and stakeholder management skills

- Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies

While not required, these are a plus:

- MBA degree or equivalent

---

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $200,000.00 USD to $230,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-WT1 #LI-Onsite

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs — without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

We are committed to providing a welcoming, accessible hiring experience. If you need a reasonable accommodation for any part of the application or interview process, please reach out to us at [email protected] .