Area Manager

Join Travelex and inspire adventure.

For over 50 years we’ve grown from a currency exchange bureau to a global travel money brand operating across 20 countries, creating smarter, faster and more flexible ways for people to spend abroad. We sit at the crossroads of travel, technology, retail and culture. As travel evolves, so do we.

Travelex is in a substantial growth period, searching for an inspiring and motivated  Area Manager  to join our Retail Leadership team.  Based in Sydney , you will be responsible for   up to 10 stores   throughout Sydney metro area and ACT.  
Your focus will be driving results in a fast-paced environment and leading your team based on our Key Strategic Pillars:

·         Commercial Growth

·         Competitive Advantage

·         Compliance Culture

·         Colleagues At Our Core

·         Customer Centric

Reporting to the NSW State Manager, the Area Manager will be responsible for the Store Leaders and Sales Consultants, supporting the coaching of all roles to achieve KPI targets.  The role will motivate the store teams in maximising all initial sales and all future on-line sales. This business-critical leadership role will drive positive sales results, create and maintain a healthy workplace culture, and lead strategic change to increase profitability.

WHAT YOU WILL GET

- Competitive salary package on offer including   bonuses, incentives
- Enjoy birthday leave,   bank holidays, moving leave   and paid parental leave
- Staff discounts   on private health care and foreign currency
- Inclusive and supportive company , where you will be comfortable to bring your whole self to work
- Stability in a   growing, global business
- We have partnered with Flare Benefits for further perks

THE ROLE

To be successful as Area Manager you will demonstrate or possess:

- Strong commercial acumen   and ability to apply solid commercial judgment
- Superior knowledge of   product, services and procedures   including customer care sales process
- Drive performance   by ensuring that portfolio and individual sales targets, KPIs and compliance obligations are achieved
- Work with Inventory Management to   manage and control stock   ensuring the right product is allocated and replenished
- Maintenance upkeep, training and upholding   operational excellence , i.e. store appearance, visual merchandising, dress code and behaviour
- Provide timely feedback to State Manager   in relation to their business area including operations and colleagues’ performance.
- Build and maintain collaborative , cohesive relations with the support office teams
- Identify talent to support growth initiative and development with   succession planning .
- Manage customer complaints in a timely manner and identify trends or issues,   implementing improvement   and escalate where required
- Conduct regular one-to-one performance reviews with direct reports to provide feedback and   identify areas of improvement   across all reporting levels
- Cultivate an   inclusive, inspirational environment   through consistent team recognition

In summary we need a leader who can get the job done, but also develop key relationships with peers and key stakeholders remotely.

REQUIRED SKILLS & EXPERIENCE

Our next Area Manager will possess:

- Ability to   engage and present persuasively   to Senior Management
- Minimum 2-3 years’ experience as a multi-site manager   with a proven track record leading and managing 5 plus retail stores across a geographic spread
- Strong financial and commercial acumen with the ability to analyse data insights and   identify business and commercial risks and opportunities
- Demonstrated experience and   capability with change management , successfully leading teams through ambiguity
- Strong influencing, negotiating and communications skills   both written and verbal
- Continued presence   amongst all locations and shifts in this highly visible role.

Retail sales background is highly preferred   for this role.

If this sounds like your next step, click apply now and get your details in front of us!

Finalist - Retail Employer of The Year

Travelex is committed to providing Equal Employment Opportunity to all candidates regardless of race/colour, sex, age, religion, sexual orientation, marital/family status, pregnancy, political opinion, union affiliation, national/ethnic origin, ancestry/culture, socio-economic background and/or disability.