About this role
- The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
- The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.
QUALIFICATIONS
Experience:
- Master’s Degree (preferred) with 5-8 years of experience in data analytics
- Must have:
Marketing analytics experience
- Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention
- Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
- Predictive modeling using Machine Learning
- Good to have:
Experience in financial services
- Experience working with data from different sources and of different complexity
- Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining
Skills:
Analytical Skills:
- Strong logical reasoning and problem solving ability
- Proficient in converting business problems into analytical tasks, and analytical findings into business insights
- Proficient in formulating analytical methodology, identifying trends and patterns with data
- Has the ability to work hands-on to retrieve and manipulate data from big data environments
Tools and Platforms:
- Proficient in Python, Pyspark , SQL
- Proficient in Tableau, MS Excel, PowerPoint
Soft Skills:
- Ability to identify, clearly articulate and solve complex business problems and present them to the management in a structured and simpler form
- Should have excellent communication and inter-personal skills
- Story telling ~ Some part in Dashboarding ~ 10%
- Strong process/project management skills
- Ability to coach and mentor juniors
- Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
- Experience in Pyspark, SQL & Python
- Experience in data visualization tools like Tableau
- Data science and Machine learning concepts understanding and experience is a plus
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## Job Family Group:
Decision Management
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## Job Family:
Business Analysis
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## Time Type:
Full time
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## Most Relevant Skills
Please see the requirements listed above.
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## Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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