About this role
Branch Operations as per Manual.
Customer Service via RCRM
KYC POS Operations (wherever applicable)
Operations Quality
Return Mgmt
Co-ordination with Sales for Investor details required by R& T operations
Responsible for smooth processing of day to day Branch operations
Monitoring of R & T activities at Branch Level
Providing effective customer service and Handle Investor Relation
Responsible for RCRM & MIS pertaining to R & T Operations of Branch