About this role
Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.
For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.
This is your future team
Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.
IT Project Manager / Production Support Manager
This is your mission
Are you passionate about IT infrastructure, production support, cloud transformation, and large-scale project delivery? Then this position is for you.
As an IT Project Manager / Production Support Manager , you will be responsible for ensuring the successful delivery of infrastructure projects while maintaining operational excellence across business-critical applications and services.
Operating in an international environment, you will act as the key interface between business stakeholders, application support teams, infrastructure experts, and project contributors, ensuring projects are delivered on time, within budget, and in line with governance standards.
Build side:
- Lead infrastructure and application production projects from initiation to delivery.
- Coordinate technical teams and stakeholders across infrastructure, middleware, cloud, and application domains.
- Define project roadmaps, milestones, governance structures, and delivery plans.
- Drive cloud adoption and transformation initiatives aligned with strategic objectives.
- Ensure project compliance with architecture standards, resilience requirements, security policies, and governance frameworks.
- Manage project risks, dependencies, budgets, and resource planning.
- Coordinate technical implementations, migrations, decommissioning activities, and obsolescence remediation initiatives.
- Facilitate steering committees, project reviews, and executive reporting.
- Ensure production readiness and smooth transition to operational support teams.
Run side:
- Provide Level 3 production support coordination for critical applications and infrastructure services.
- Monitor operational performance, service levels, KPIs, and support activities.
- Define and validate SLAs and operational governance processes.
- Collaborate with Application Support and Run-the-Bank teams to maintain service continuity.
- Support monitoring and observability initiatives to improve platform reliability.
- Coordinate incident resolution and problem management activities.
- Contribute to continuous improvement initiatives through DevOps, automation, and cloud best practices.
- Participate in critical deployments and maintenance activities when required, including off-hours interventions.
This is your background
You have at least 7 years of experience in IT infrastructure, application production support, or technical project management within complex enterprise environments.
You enjoy bridging technical and business teams, driving transformation initiatives, and delivering robust, scalable, and secure solutions.
You are looking for a challenging international environment where innovation, operational excellence, and project leadership go hand in hand.
This is your expertise:
- IT Project Management and Governance
- Production Support and IT Operations
- Monitoring & Observability Tools (Dynatrace or similar)
- DevOps Practices and CI/CD Methodologies
- Jenkins, GitLab CI, Azure Pipelines
- Docker and Kubernetes
- Cloud Platforms (AWS, Azure, GCP)
- Infrastructure Architecture and Application Hosting
- Service Management, SLA and KPI Definition
- Jira, Microsoft Project, Smartsheet, Asana, Monday.com
- Linux Administration Fundamentals
- WebSphere, Autosys and CFT File Transfer (desirable)
- Risk Management and Budget Tracking
- ITIL and Operational Governance principles
This is how you work as part of a team:
- Excellent communication and stakeholder management skills
- Strong collaboration and teamwork mindset in multicultural environments
- Analytical and problem-solving orientation
- Ability to prioritize and make decisions under pressure
- Strong organizational and time management skills
- Results-driven and client-focused attitude
- Sense of ownership and accountability
- Proactive and autonomous approach
- Adaptability in fast-changing technical environments
Language Skills :
- English: C1
This is our commitment
At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.
- Attentive and human onboarding
- A truly hands-on management style
- Continuous training opportunities
- Concrete commitments: inclusion, equality, solidarity
- A comprehensive HR package: health insurance, TR card, CSE
- A culture of feedback and meaningful projects
The recruitment process:
- An initial phone call with our recruitment team
- An HR interview and a job interview with a business engineer
- A test or technical interview with one of our experts
- A final meeting with your future manager or project manager
- And if we're a good fit, we'll get started together
Good to know
Location: Porto or Lisbon
Contract: Permanent contract
Remote work: Hybrid (50%)
Salary: From 44 K€ to 56 K€ (depending on experience) gross annual salary
Job category: IT Project Management / Infrastructure / Production Support / Cloud Transformation
What you will do here, you won't do anywhere else.
This moment is yours.