Business Process Excellence Director

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit  www.eastman.com .

Description

The Business Process Excellence (BPE) Director helps develop and execute the plans that will allow us to realize our vision for business process excellence – namely, ‘to be the company recognized as the leader in how business gets done.’ Well run business processes and systems/tools can accelerate profitable growth by empowering and enabling people to make better, faster choices (while reducing the individual burden required to make those choices). The BPE Director will lead the businesses on this transformation journey by building the key capabilities (processes, people and systems / tools) needed to deliver their strategies, goals and priorities.

The BPE Director plays a key role in effectively translating transformation goals and strategies into Division and Product Leadership execution plans. He or she leads the transformation journey in partnership with business leaders by building key capabilities needed to deliver business outcomes.

This position must be located in Kingsport.

Responsibilities

- As directed by the DLT or SBU LT, leads projects or initiatives critical to the Business Success

- Partners with business leaders to co-develop, enable, influence, and support Business transformation priorities

- Act as the Business Process Excellence Leader for the business bringing process management to Divisional Leadership Team (DLT) choices. Holds the full cross-functional DLT accountable

- Facilitates Division Leadership Team meetings.

- Utilizes change management processes and tools to realize business process excellence and ensure changes “stick” in a way that accelerates profitable growth (including ongoing mentoring and coaching)

- Communicates within and across functions and businesses for alignment on priorities and commercial results

- Shares effective business practices across divisions

- Demonstrates business acumen to understand the business challenges and influence strategic business choices to deliver on financial expectations

- Creates a respectful, inclusive environment where all team members contribute and do their best work:

- Development of leadership capability and high performing teams within organization

- Proactively voices different ideas and manages conflict constructively

- Creates team focus and alignment through clear, outcome-based goals

- Commits to, follows-through and holds each other accountable for decisions made as a team

What you don’t do:

- Run the P&L for a business

- Develop and/or deliver process improvement training

- Steward Eastman’s process improvement methodologies

Qualifications

- Bachelor’s degree in a business or technical field

- 5+ years relevant work experience

- Commercial or Functional leadership experience

- Experience leading initiatives of high complexity with a diversity of stakeholders

Functional Skills & Capabilities

- Ability to develop and execute business process strategies that deliver business objectives by specific business organization

- Ability to lead change

- Ability to influence across Commercial and Functional organizations.

- Builds cross-functional relationships, facilitates alignment on desired outcomes.

- Ability to collaborate with employees at all levels to drive results.

- Strong interpersonal communication and organizational skills

- Strong analytical, implementation and follow-through skills

- Ability to prioritize and focus the team

Benefits

Your total rewards go far beyond a competitive salary. When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career.

Compensation & Incentives
• Base pay plus performance-based incentive opportunities that let you share in our success.

Health & Wellness
• Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.
• A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life.
• Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.

Retirement & Financial Strategies
• 401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings.

Time Away
• Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life’s moments.

Growth & Development
• Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.

At Eastman, we invest in the whole you—so you can bring your best self to work every day and build a future you’re proud of.

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.

Eastman is committed to creating a powerfully engaged workplace, where everyone can contribute to their fullest potential each day.