Dish Room, Tray line Server, Truck Pusher/ Flexible

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
• Works under general supervision of a Food Service Supervisor and follows established procedures and job flows.
• Ensure foods are brought to and maintained at proper temperatures.
• Assembles trays for patients.
• Cleans assigned area & equipment after meal service.
• Delivers and retrieves food trucks to patient floors.
• Delivers trays directly to patients when needed.
• Works in the dish room area as needed.
• Checks in daily food and non- food items for tray line and stores them in a sanitary manner.
• Obtains and stocks all items necessary to operate tray line from other areas of the department.

Qualifications

- Work assigned workstation along tray line / POD / Assembles utensils, proper containers and plates in appropriate quantity for meal service. Alert appropriate personnel within area if additional products or supplies are needed. Monitors temperatures of food. Alert appropriate personnel to issues such as incorrect temperature, poor appearance of food, unacceptable quality of any kind as far as the food is concerned.
- Breaks down and restocks all workstations when meal service is complete. Washes assigned area of tray line / POD. Stocks all refrigerators, check temperatures of all refrigerators. Report any problems w/equipment or refrigeration to supervisor. Prepares next meal service trays with mats and napkins. May be assigned to breakdown and clean POD refrigerators, tables and condiment containers.

- Delivers food trucks to patient floors as assigned. Assures all food trucks are placed in their galleys and secured. Picks up food tray trucks from patient floors after each meal period. Delivers outpatient/inpatient breakfasts, lunches & dinners (boxes or meals) to Emergency Department, Blood Bank, APS, Ellison 2, etc.…as needed.
- Assembles trays for patients, delivers trays directly to patients when needed.

- Rotates all stock according to First In First Out (FIFO) procedures.
- Sweep and mop tray line area and hallway. Remove all accumulated trash to refuse area.
- Handles food, supplies and equipment in a manner that meets federal state, local and The Joint Commission regulations.
- Customer service oriented must be and meet all guidelines of patient rights and patient confidentiality.
- Cleans dishes, pots and equipment in a safe and sanitary manner following department policies and procedures.
- Uses the following equipment: flite-type dish machine, pot and pan machine, cart washer, powered floor cleaner, fryolator fat filter, and general cleaning equipment.  Inform supervisor of any malfunctioning equipment.
- Utilizes approved cleaning agents in a safe and sanitary manner.
- Works in the dish room emptying soiled patient tray trucks, rinsing clean stacking dishes, loading and unloading the dish machine and putting clean dishes away in their designated areas.
- Works in all kitchen areas cleaning equipment, floors, walls, refrigerators, etc. in accordance with department standards.
- Disposes of trash into appropriate receptacles in a safe and sanitary manner throughout the production and other designated areas.
- Prepares kitchen areas for monthly pest control inspection.
- Attends meeting and in-services as scheduled.
- Works in all kitchen areas cleaning equipment, floors, and walls.
- Makes deliveries and pick-ups items upon request
- Works in cooperation with other Group Leaders to ensure completion of employee job assignments and the safe operation of equipment.
- Other duties may be assigned based on the demands of the operation

Additional Job Details (if applicable)

- Must be able to read, speak, write and understand English.
- Must be able to follow basic oral and written directions

8-4:30pm 9:45-6:15pm 1:30-10:00pm Dishroom 6:30-3PM Trayline and Truck Pusher

Physical Requirements

- Standing Frequently (34-100%)
- Walking Frequently (34-100%)
- Lifting Occasionally (3-33%) 35lbs
- Carrying Occasionally (3-33%) 35lbs
- Pushing Occasionally (3-33%) up to 400lbs
- Pulling Occasionally (3-33%) up to 400lbs
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)

Remote Type
Onsite

Work Location
273 Charles Street

Scheduled Weekly Hours
16

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$17.71 - $22.15/Hourly

Grade
1
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.