Human Resources Advisor Sr. (Employee Relations - Fleet Mobility Services)

About This Position

At the Austin Fleet Mobility Department, we’re proud to play a vital role in keeping our city moving forward. Managing more than 7,800 vehicles across 25 departments—including Fire, Police, EMS, Austin Energy, and Austin Water — we support the essential services that make Austin thrive, focusing on innovation, sustainability, and efficiency.

Job Description:

Human Resources Advisor Senior

Purpose:

Under limited direction, provides management and employee groups advanced journey-level professional human resources (HR) support on a broad range of HR issues and decisions, primarily in matters that require independent discretion. Responsible for the implementation of services and programs in one or more areas of HR.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

- Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support.
- Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved.
- Advises and influences management in making sound HR-related decisions.
- Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures.
- Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
- Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed.
- Provides training to managers and supervisors on HR topics and procedures.
- Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development.
- Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

- Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
- Knowledge of City practices, policies, and procedures.
- Knowledge and practices of HR program administration and management.
- Knowledge of practices and methods of coaching and leading the work of others.
- Knowledge of principles and applications of critical thinking and analysis.
- Knowledge of customer service principles.
- Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in using computers and related software.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
- Ability to handle hostility, conflict, and uncertain situations.
- Ability to work with frequent interruptions and changes in priorities.
- Ability to train others.
- Ability to develop and maintain knowledge in assigned specialized HR areas.
- Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

- Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
- One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

PREFERRED QUALIFICATIONS:

- Experience in a Human Resources role directly leading complex investigations into allegations of policy violation(s) and
handling grievances;
- Experience in a Human Resources role directly conducting formal investigations into allegations of discrimination, harassment,
retaliation, and other policy violations;
- Experience creating professional, well-drafted investigation plans and reports;
- Experience in a Human Resources role directly handling Employee Relations matters as related to ADA, Leave Management,
Workers Compensation, Employment, Workers Compensation and complex workplace issues;
- Experience advising management on the progressive disciplinary process, including investigating policy violations, preparing
documentation, making recommendations and preparing disciplinary actions;
- Experience working as a strategic business partner in Employee Relations, ADA, Leave Management, Workers Compensation
at all levels of an organization and developing effective relationships with managers, supervisors, and other HR Partners to
identify and address employee relations issues;
- Ability to travel to more than one work location.

Notes to Candidate:

NOTE: Cover letters and resumes are not being accepted for this position.

Pay Range: $72,220 - $94,790

Schedule:

DAYS AND HOURS:
Monday - Friday
8:00 a.m. - 5:00 p.m. (flexible)

May be required to work evenings and weekends due to operational needs. Work schedule and location is subject to change based to meet
and support operational needs.

Location: 1190 Hargrave St., Austin, Texas

Applicants are expected to follow all directions as listed in this job posting.

This role serves as a strategic business partner with Fleet’s leadership team and functions as a change agent and subject matter expert in
Employee Relations and a wide variety of workforce issues. This position functions strategically, providing consultation to supervisors,
managers and executives, providing advanced analytics responsive to new and existing initiatives, and responding to complex demands in a
rapidly changing environment while serving as a reviewer and support for other Fleet HR team members.

Employment Application:

- The City of Austin employment application is an official document; incomplete applications will not be considered.
- Please be sure to detail on the application all current and previous employment, including all current and previous City of Austin employment.
- The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held. Note that this information will be reviewed to identify how you meet minimum and preferred qualifications.
- When completing the City of Austin employment application, the work experience listed must include a month, year, and a verifiable Supervisor or Human Resources phone number.
- Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications.
- For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
- If you are selected as the top candidate, starting salary will be based on overall relevant experience from your application.
- When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application.
- Once the job posting has closed, applications cannot be changed; you will not be given the opportunity to provide additional work experience once you complete and submit your job application.

Additional Information:

- Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
- If you are selected as the top candidate for a position, we may contact your current and former employer, as well as the references listed in your application. Please be sure you have listed at least 3 references in the application with correct contact information.
- If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
- More than one round of interviews may be required.
- Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days.
- Cover letters and resumes are not being accepted for this position.
- Please be aware that the Job Posting Close Date reflects the final day to apply , but the posting will close at 11:59 PM the day before the date listed . All application steps, including attachments and submission, must be fully completed before that time.
- We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Secondary Employment:

- All Austin Fleet Mobility Services employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
- Austin Fleet Mobility Services must review all secondary employment.
- Employees are required to submit a Secondary Employment Application

Skills Assessment:
A skills assessment(s) may be required as part of the recruitment process.

90 Day Provision for Additional Vacancy:
When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool, or, advertise for the new position.

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

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JOIN THE CITY OF AUSTIN TEAM

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At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

- Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
- Value and Innovation : Work in an environment where employees are valued, and innovation thrives.
- Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
- Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
- Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
- Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
- Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
- Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.

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By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.