Operations & Logistics Assistant

Our Story

With $1,000 in his pocket, Allen Lund made the bold decision to launch a transportation brokerage in 1976. What started in a single Los Angeles office has expanded into a nationwide network of 42 offices—and we are still growing!

Our diverse workforce is the backbone of our unmatched reputation for outstanding customer service. We focus on hiring, developing, and retaining great talent by fostering an open, supportive environment that promotes both personal and professional growth. Over half of our team members have been with ALC for more than 10 years, making this an ideal place to build a long-term career from the ground up!

Why You’ll Love Working Here
- Unparalleled Benefits & Wellness: Top-tier health, dental, and vision coverage designed to keep you and your family thriving.
- Financial Security: Competitive base compensation, a generous 401(k) match, and employee ownership opportunities.
- Inclusive & Supportive Culture: Belong to a team that celebrates your wins and offers a welcoming, team-first environment.
- Room to Grow: Extensive hands-on training and clear pathways to advance into higher-level account management or brokerage roles as you gain experience.
The Role
Looking to start your career in a dynamic, fast-paced industry? We are seeking an energetic, detail-oriented Operations & Logistics Assistant to support our daily office operations in Orlando, FL.
In this entry-level position, you will work directly alongside our Transportation Brokers to handle administrative tasks, track active shipments, assist with scheduling, and keep day-to-day office workflows running smoothly. No prior logistics experience? No problem! We will fully train you on our industry software and processes—we just need someone bright, tech-savvy, and ready to learn.
How You’ll Make an Impact
- Daily Administrative Support: Enter data, create load files, schedule pickup/delivery appointments, and organize daily documentation.
- Shipment Tracking & Updates: Make quick update calls to drivers and carrier partners to confirm shipment status and keep customers informed.
- Carrier Documentation: Collect, verify, and file carrier paperwork, insurance certificates, and rate confirmations with high accuracy.
- Basic Billing Support: Help our office team match receipts, process invoices, and handle basic entry for accounts payable/receivable.
- Customer Service: Provide friendly, professional support via phone and email to keep freight moving smoothly.
What You Bring to the Team
- Experience Level: 0–2 years of experience in an office, administrative, or customer service role. Recent college graduates looking to start a career are strongly encouraged to apply!
- Tech-Savvy: Comfortable navigating computers, web databases, and office tools. Familiarity with Google Workspace (Gmail, Sheets, Docs, Calendar) is required.
- Laser Attention to Detail: High accuracy when handling data entry, numbers, and basic office documents.
- Strong Communication: Friendly, clear written and verbal communication skills over the phone and via email.
- Positive Energy: A reliable, self-motivated team player who is eager to learn, adaptable, and comfortable in a fast-moving office environment.
Allen Lund Company is an equal opportunity employer dedicated to building a diverse and inclusive workplace.