Crisis Program Coordinator

Bright Harbor HealthcareToms River, New JerseyOn-siteFull-timeMid level, 2–5 yearsListed 3 hours ago

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About this role

Position Title: Crisis Program Coordinator
Position Type: Full Time
Benefits Eligible: Yes
Location: Toms River/Ocean County
Department: Acute Services
Salary: $68,000 - $72,000

Responsibilities:

- Lead the Involuntary Outpatient Commitment and Crisis Diversion Teams, including staff supervision, scheduling, performance feedback, and on-call coverage.
- Provide clinical supervision and professional support, including regular supervision, documentation, development, and licensure guidance.
- Conduct comprehensive clinical assessments and ongoing evaluations to identify consumer needs and appropriate services.
- Provide crisis and behavioral health services, including de-escalation, supportive counseling, outreach, and crisis response.
- Collaborate with multidisciplinary teams to coordinate care, share clinical information, and ensure continuity of services.
- Develop individualized treatment plans with consumers based on their goals, strengths, needs, and preferences.
- Monitor consumer progress and changing needs, including symptoms, behaviors, medication compliance, daily living skills, and treatment engagement.
- Promote consumer independence through coaching and support with daily living, life skills, and symptom management.
- Connect consumers with essential resources, including housing, benefits, transportation, entitlements, and other community services.
- Educate consumers and families on mental health, crisis prevention, conflict mediation, symptom management, and available supports.
- Coordinate with community and legal partners, including screening centers, healthcare providers, Superior Court, and the Ocean County Adjuster’s Office.
- Oversee quality and program operations, including documentation, communication, billing support, confidentiality, consumer rights, and compliance.

Requirements

- Master's Degree in Social Work, Psychology or related field
- LSW/LAC Required
- LCSW/LPC Preferred
- Experience doing outreach with the SMI/MICA population, knowledge and awareness of community services available
- Excellent written, verbal and interpersonal communication
- Valid NJ Driver’s license with less than 6 points.

Benefits

Benefits:

- 12 Paid Holidays
- Sick Days
- Personal Days
- Accrued Vacation
- Medical/Dental/Vision
- Company paid Life Insurance and Long-Term Disability
- 403B Plan with Company Match
- Opportunities for training/education/Continuing Education Credits
- Opportunities for Public Loan Forgiveness
- Opportunities for discounted tuition at participating educational institutions
- Employee discounts through LifeMart and Tickets At Work