Customer Service Representative - FT

NOZZLE NOLEN INCWest Palm Beach, FloridaOn-siteFull-timeMid level, 2–5 yearsListed 16 hours ago

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About this role

Are you ready to kick-start your career in a vibrant and supportive environment?

Join the Team as a Customer Service Representative

At Nozzle Nolen Pest Solutions , we’ve been safeguarding South Florida from pests since 1951. As a third-generation, family-owned business, we are passionate about protecting our community, and we take pride in creating a workplace where our employees thrive. If you're energetic, customer-focused, and ready to make a difference, we want to hear from you!

Why This Job Rocks:

- Vibrant Work Environment: Work with a team of upbeat, supportive colleagues who bring positive energy to every day.

- Learn & Grow: We offer paid training and opportunities to develop your skills while you work.

- Family-Oriented Culture: We treat our employees like family, with a work environment that values balance and well-being.

- Feel Good About What You Do: Protect families, employees, and our community from pests while building meaningful relationships with our customers.

- Awesome Perks: From health insurance to paid time off, we’ve got your back with benefits that matter.

Qualifications

What You'll Do:

- Be the friendly voice our customers love to hear—whether it’s answering questions, solving problems, or simply making someone’s day better.

- Use your multitasking skills to manage incoming and outgoing calls, emails, and more.

- Manage and maintain customer accounts with accuracy and attention to detail.

- Learn all about our products and services and share your knowledge with customers to help them find the perfect solutions.

- Keep things running smoothly by updating customer accounts and ensuring all interactions are logged accurately.

- Collaborate with a team that’s all about exceeding customer expectations and delivering top-notch service.

- Keep cool under pressure and maintain a positive, empathetic approach, even on the busiest days.

What We’re Looking For:

- A positive attitude and a passion for helping others.

- High School diploma or equivalent

- At least 1 year of customer service experience (but if you’re awesome, we’re flexible!).

- Strong communication skills—whether you’re talking or typing, you know how to make a connection.

- Basic computer skills and the ability to learn new tools quickly (Microsoft Office experience is a plus).

- Problem-solving skills—you’re quick on your feet and love a good challenge.

- Ability to multitask and prioritize in a fast-paced environment.

- Flexibility to work shifts, including weekends and holidays, if needed.

Training Requirements:

- Completion of Nozzle Nolen Orientation & Training.

- Ongoing training as identified by supervisors or HR.

Physical Requirements:

- Sitting at a desk and working on a computer for extended periods.

- Occasionally lifting to 10 lbs.

Ready to Take the Next Step?

If you’re looking for a job where you can make a difference, grow your career, and be part of a supportive, family-oriented team, apply online at www.nozzlenolen.com .

Let’s work together to keep South Florida pest-free while building a bright future for you!