Logistics Specialist

Application Deadline:
09/30/2026

Address:
VIRTUAL59 - REMOTE/TELETRAVAIL - ON - BMO

Job Family Group:
Business Management

Provides a variety of support services and clerical tasks to Virtual Connect Logistics. Collaborates with internal and external stakeholders to facilitate delivery of business objectives in accordance with applicable policies, processes, and controls. Troubleshoots and resolve routine problems according to policies, standard procedures, schedules, deadlines, maintains audit trails, and escalates non-routine problems.

- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
- Takes immediate action to address infractions of policies or regulations.
- Creates, maintains, and enters information into databases.
- Resolves or escalates invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements.
- Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g., documents, tracks, and communicates maintenance requests to appropriate areas for execution).
- Asset management including annual audit
- Non-standard software procurement and license tracking
- Manages employee hardware returns
- Inventory management
- Processes modifications and updates to departmental procedures for manager’s approval, ensuring new information and procedures are added to SharePoint.
- Administrators for Verint Call Recording and Amazon Connect including call pulling and scrubbing
- Assist with onboarding/offboarding all Virtual Connect employees for their telephony/technology requirements
- Completes complex & diverse tasks within given rules/limits, including handling escalations from other employees.
- Broader work or accountabilities may be assigned as needed.

Qualifications:

- Typically between 2 - 3 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
- Strong knowledge and understanding of the business unit’s key products and services, processes, and controls.
- The ability to manage, track and prioritize multiple initiatives
- Good understanding of the business unit’s risk and regulatory requirements.
- Good knowledge of office equipment used by the business unit, such as computer hardware/peripherals and VDIs.
- Solid knowledge and understanding of routine procedures and/or processes of the work team.
- Strong experience with transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.
- Specialized knowledge.
- Strong working knowledge of Microsoft Office
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical, investigative and problem solving skills - Good.

Salary :
$40,500.00 - $80,000.00

Pay Type:
Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:  https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.