Communication Specialist | Full Time

TITLE: Communications Specialist

EXEMPT STATUS: Non-Exempt, Full Time (benefits + perks)

RATE OF PAY: $18 -20 per hour, depending on experience

WORK SCHEDULE: Monday - Friday, 6:45AM - 2PM

We're looking for a Communication Specialist to join our 5-star rated Long Term Care Community!!!

At Sedgebrook campus, we embrace and celebrate meaningful relationships to enrich the lives of those we serve. Join us in making a difference in the community and in the lives of our residents.

A generous benefits package for eligible employees which includes:

- Medical, Dental, Vision, Life and Disability Insurance– Benefits start on the first of the month following your date of hire!
- 401(k) with company match, generous PTO, paid holidays and tuition reimbursement.
- Support in your personal and professional growth and many other benefits.

Here are a few of the daily responsibilities of a Communication Specialist:

- Serve as the first point of contact for residents, visitors, and staff by providing exceptional customer service and directing inquiries appropriately.
- Manage front desk operations, including phone systems, visitor traffic, deliveries, packages, and resident communication records.
- Monitor emergency response systems, fire panels, call systems, and security alerts; coordinate responses with appropriate personnel and emergency services as needed.
- Maintain accurate records, logs, and administrative documentation while providing clerical support to multiple departments.
- Ensure reliable attendance, punctuality, and flexibility in scheduling to support continuous front desk operations.

QUALIFICATIONS:

- High School or GED
- Receptionist or office administrator experience required.
- Must be able to multi-task efficiently.
- MS Office experience required.

LANGUAGE SKILLS: Must be able to speak conversational English to communicate with residents, visitors, family members, supervisor and co-workers.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer