Beverage Server - Casino Service Bar

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.   To see our fill list of Team Member Benefits please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description:

The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.

Essential Duties and Responsibilities:

- Take guest orders, serves drinks and collects monies in a courteous and efficient manner.  Adhere to cash handling procedures.

- Ensure guest satisfaction in assigned areas and other areas if necessary.

- Adhere to state liquor laws and TIPS training guidelines.

- Keep bar and service area clean, sanitary and organized at all times.

- Adhere to beverage control procedures.

- Adhere to all regulatory, departmental and company policies and procedures

- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by  discretely notifying appropriate management of concerns and observations

- Promote positive guest and team member relations

- Adhere to property's Beverage Icon standards and expectations.  Beverage Icon is a notification system for guests requesting beverage service.

QUALIFICATIONS

- High school diploma or general education degree (GED) is required as well as certificate in Mixology.

- I.P.S. certification and Sanitation certification is preferred.

- Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.

- Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience

SKILLS

- Strong leadership and interpersonal skills

- Excellent interpersonal, oral and written communication skills.

- Meticulous, organized and accurate

- Extreme confidentiality.

- Familiarity with a variety of computer systems and applications.

- Be flexible to work varying shifts and time schedules as needed.

- Communicate effectively with all levels of employees and guests.

- Manage multiple details and tasks concurrently in a changing environment.

- Able to work effectively in a team environment.

- Analyze and think about how possible solutions impact on the entire operation

PHYSICAL DEMANDS

- Ability to stand and sit for extended periods of time.

- Ability to walk distances.

- Ability to lift 30 to 40 lbs.

- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.