About this role
JOB PURPOSE :
To be responsible for the analysis of replenishment performance, user support and the operational governance of the RPL policies and processes to the achievement of the Company’s merchandise objectives.
KEY RESPONSIBILITIES :
1. Analysis (30%)
Conducting intensive analysis and interrogation of replenishment performance across the company
2. Reporting (25%)
Proactively reporting on exceptions, risks & opportunities identified in the analysis of product performance and providing the business with recommendations
3. Governance of Replenishment policies and procedures (25%)
4. Training & Development (20%)
Process training and refresher training to all users.
Networking and building relationships with all stakeholders to meet Company objectives:
- Planners and Store Planners
- Heads of Planning
- Systems Analyst
QUALIFICATIONS:
- A Grade 12 Certificate/Matric
- B. Comm./ B. Science degree in Finance, Accounting, Mathematics, Stats and/or Business Science
- National Diploma majoring in Internal Auditing and/or Cost and Management Accounting
- National Diploma in Financial Information Systems
- National Diploma/ degree in Business/Retail/Merchandise Management or Accounting/Finance
EXPERIENCE :
Essential:
- A minimum of 3 years Product Planning experience within a clothing retail / FMCG environment
- Working experience in replenishment planning systems
- Working experience in the latest Microsoft packages (Word, PowerPoint & Advanced Excel)
- 2-3 years’ experience in analyzing information
Preferred :
- Additional Store Planning experience (more than 1 year).
- Replenishment experience (2-3 years)
- Previous exposure to and understanding of logistics and supply chain processes
KNOWLEDGE :
- Expert product knowledge on the Just Enough tool or a similar replenishment system
- Knowledge of the Retail merchandise cycle in terms of Buying, Planning, Logistics and Stores
- Knowledge of the retail and merchandise planning processes
- Knowledge and understanding of seasonal and non-seasonal replenishments
SKILLS :
- Highly motivated, self-driven, with the ability to work independently and take ownership of tasks and deliverables
- Proactive in identifying opportunities for improvement and addressing potential issues before they impact business outcomes
- Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Excellent analytical and problem-solving abilities, supported by logical and critical thinking skills
- Process-orientated, with a strong focus on accuracy, compliance and continuous improvement
- Able to collaborate effectively in both one-on-one engagements and team environments
- Be customer-centric
- Strong planning, organising and time management skills
- Merchant /Commercial thinking skills
- Excellent numerical skills
- Conflict resolution skills
- Resilient, have tenacity and maintain high levels of drive and initiative under pressure
- Assertive
- Advanced proficiency in Microsoft Excel
- The ability to:
o be deadline and results-driven
o positively influence user behaviour
o interpret and understand customer needs and translate these into technical specifications and operational requirements
o act as a bridge between the Business Units and Replenishment Analyst (in systems team).