Engagement Coordinator

Company Description

Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Our Bristol site have an exciting opportunity for a Engagement Coordinator to join their friendly team on a full time 6 month Fixed-term contract basis.

The Engagement Coordinator is to support the Senior Leadership Team regarding engagement and retention for both new and existing colleagues. You will be involved from the colleague’s initial on-boarding, ensuring the colleague receives an exceptional first impression and continued all round great experience. Engagement Coordinators will develop and manage engagement initiatives and incentives to improve communication, colleague engagement and job satisfaction to support making Culina the employer of choice.

Salary:  £40,000-£42,500 per annum

Working hours:  Monday-Friday 09:00am-17:30pm

Key Duties of a Engagement Coordinator

- Owning colleague engagement at all stages of the colleague life cycle for Warehouse, Transport and Stock and Administration.
- Initiate the recruitment process for all potential new hires via Smarts Conduct pre-screening of candidates within Smarts to the agreed selection criteria
- Contact candidates to discuss the role in more details
- Invite candidate for interview, if suitable
- Set up interview.

- Lead all new starter engagement and inclusion process: Pre start call for induction
- Pre start call for 1st shift
- Ensure Docusign and OneHR registration completed
- Welcome on induction / issue clockcards
- Daily Check-in on 1st shift
- Weekly check ins Weeks 2 – 4
- Post Probationary Review check-in

- Identify and suggest improvements in the all-round new starter experience utilising the data you obtain from the check in with colleagues.
- Review induction process and recommend inefficiencies in process - training, OneHR on-boarding.
- Ensure all colleagues are trained and have access to new platforms OneHR, HapiBenefits, Aviva DigiCare.
- Build trusting relationships with colleagues and actively seek feedback and escalate any issues to the Senior Leadership Team.
- Support the HR Advisor’s to promote the provision of benefits awareness material -  to increase new and existing colleagues' awareness of the Company's benefits and how to access them ie. Employee Assistance Programme, Pension Briefings.
- Developing and Implement effective site-wide internal communication strategies capturing all roles and colleagues ie.TV Screens/Noticeboards, Newsletters, Colleague of the month.
- Collaborating with HR and Managers to coordinate, arrange and match in-house training opportunities with appropriate colleague’s i.e. on-site training initiatives, rise programme, D&A training.
- Accountable for developing and implementing innovative engagement initiatives, celebrating all cultures initiatives and events ie. Colleague Charity Events, Mental Health Day.
- Organising and ensuring regular structured I&C meetings with Site Leadership Team and I&C Co-ordinators are conducted and outcomes communicated (You Said / We Did).
- Work with Senior Leadership Team and HR Function KPI’s to measure and demonstrate the end to end engagement process is successful: Number of starters, leavers and turnover
- Reasons for leaving
- Improved employee survey results
- Reduction in number of vacancies
- Social media feedback

- Feedback to Senior Leadership Team on general areas of concern within the depot and recommendations for improvements.
- Engage with anyone who is exiting the business to obtain constructive feedback, collate responses and relay to site Senior Leadership and HRBP.
- Hold regular review meetings with HR Advisor and Senior Leadership on a monthly basis to analysis of the main reasons for people leaving the Company within first year of employment - identifying trends, themes etc (using exit interview data) and discuss plans of improvement.
- Support local site survey initiatives and the Group bi-annual Colleague Survey to ensure effective and efficient participation from all colleagues.
- Management of the refer a friend scheme payments, ensure JCCR is raised accordingly with HR Advisor.
- Conduct weekly headcount review by shift to ensure recruitment supports operational requirements and maintain equal balance across the shifts.

Qualifications

- Demonstrable high energy and enthusiasm levels and passion for Culina and your site                               
- Strong communication skills and confident with dealing with people at all levels
- A good standard of computer literacy, particularly Microsoft Office Applications i.e. Word and Excel or equivalent
- Able to work as part of a team or individually
- Adaptable and flexible approach to work/ training/ working hours
- Conscientious and reliable
- Proactive and able to make decisions
- Results driven
- Good knowledge of logistics and supply chain operations
- A good communicator who adapts to and promotes change
- The ability to fit into and work in a close team environment
- Ability to resolve issues effectively and support the implementation of sustainable solutions

Additional Information

As part of our drive to make Culina Logistics a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

- Annual Leave  – Holiday entitlement of 235 hours per annum.
- Pension scheme –  We want colleagues to enjoy a comfortable retirement so we offer a   great contribution of 4% employee and 4% employer.
- Life Assurance  -  x2 your annual salary.
- Wellness –  Via our Employee Assistance Programme   we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. 
- Eye Care Vouchers –  We can provide you with substantial savings with free eye tests and discounts on prescription glasses. 
- Reward & Recognition –  We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts  - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!