Sales Executive

Key Responsibilities

- Welcome customers warmly and identify their requirements and preferences.

- Present and explain the features, quality, design, and performance of jewellery products.

- Recommend suitable and complementary items to enhance the customer's purchase.

- Achieve sales targets assigned by the Sales Manager/General Manager.

- Calculate, quote, and apply appropriate discounts to jewellery sales in accordance with company guidelines.

- Advise customers regarding current stock availability and upcoming or future product availability.

- Maintain strong knowledge of products, collections, pricing, and market trends.

- Monitor and report competitors' activities, market trends, and customer preferences to the Sales Manager/General Manager.

- Handle customer concerns and complaints professionally and coordinate with management to ensure timely resolution.

- Maintain a high standard of customer service and professionalism at all times.

- Perform other duties and responsibilities as assigned by the Sales Manager/General Manager.

Qualifications & Experience

- Bachelor's Degree in Marketing, Business Management, or a related field.

- Minimum 3 years of sales experience, preferably within a high-profile jewellery retail environment.

- Strong customer service and relationship-building skills.

- Proven ability to achieve and exceed sales targets.

- Excellent communication, negotiation, and interpersonal skills.

- Fluency in English and Arabic is essential.

- Computer literate with good knowledge of standard computer applications.

- Professional appearance and a customer-focused approach.

- Strong knowledge or interest in jewellery and luxury retail will be an advantage.

Why Join Ali & Sons AMWAJ?

- Be part of an established and reputable UAE-based organization.

- Work in a premium jewellery retail environment with a strong focus on customer experience.

- Join a professional and supportive team.

- Opportunity to develop your career within a growing organization.

- Competitive compensation and benefits package.

- Build valuable experience within the luxury and jewellery retail sector.