Analyst, Accounts Receivable - Cash Application (Fixed-Term)

Dover Business Services [is an independent business unit that] empowers OpCo growth by providing best-in-class operations expertise and services to increase capacity, improve control and reduce costs. In the future, we will also provide analytics, strategic services and leverage advanced technologies. This enables OpCos to focus on customer business activity and growth strategies. DBS supports Dover’s Operating Companies through the processing of select financial and transactional processes and provides HR and IT support. DBS operates shared service centres in China, North America, the Philippines and Scotland.

Essential Responsibilities

- Apply cash to customer accounts based on customer remittance advice in an accurate and timely manner; redirecting incorrect payments as appropriate

- Processing and monitoring customer credit exposure (including coordination with Operating Company to appropriately manage customer relationships), monitoring for overdue accounts, potential collection problems, maintenance and release of credit holds

- Monitor and track status of ServiceNow tickets assigned to the team

- Recommend customer maintenance changes as identified during the cash application process

- Perform payment issue investigation including leading issue resolution working with Sales, Customer Service, Operations and Shipping groups

- Perform bank reconciliations and balance funds on a weekly and monthly basis

- Maintain productivity and meet service level agreements in a complex environment, including working with and referencing data in legacy accounting systems

- Complete internal transfer transactions

- Assist with other projects or duties as assigned, including continuous improvement efforts

Education and Experience

- Bachelor’s degree in Accounting, Business Management or related field.

- At least 1 year of experience in cash application, bank reconciliations or other Accounts Receivable related field

- Proficient computer skills including excellent Microsoft Excel experience (SharePoint a plus)

- Previous experience in Oracle system

Preferred Qualifications

- Excellent interpersonal and communication

- Ability to work in a fast paced, high volume environment while remaining organized with strict attention to detail

- Ability to meet deadlines and produce accurate results

- High level of customer focus and ability to maintain a positive attitude at all times

- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

- Ability to prioritize and multi-task in a fast-paced environment

- Self-directed, positive and ethical role model able to work with minimal supervision

- Ability to maintain a professional demeanor at all times with customer and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards

COMPANY OVERVIEW

Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Accounting and Finance to the entire organization. With locations in Cebu, Philippines; Suzhou China; and Bucharest, Romania, DBS centers operate across the globe to maximize service to our operating companies (OpCos).

Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer:  Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information.  We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process.  Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/ . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.